Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[Cvostu]

I don't think ther dealer programmed the key fob? Now the dealer is out of business and also he was far away from me.  I was wondering if this is something I can do myself or I have to take it in.  Thanks. 

[smkymtnboy]

pretty sure the dealer has to program your FOB!

[kiwihog]

Has to be done on digital tech ..

[mjb765]

Sorry to make it more difficult for you Stu....but these guys are correct......

Are you saying one of your bike's original key fobs does not work?

[kiwihog]

when I took my bike in to have the flash done on the amp for my Bass ports they had me bring in the extra fob as it was only showing one activated  so much for dealer prep & setup huh

[Twolanerider]

The fob batteries are cheap.  Cheap enough it'd be worth the cost of a battery just to try.  Might get lucky and avoid a trip to the dealership.

[kiwihog]

If the batteries are bad I would still have the dealer replace them ..that is if you are talking about your 2012 ultra

[Cvostu]

yes on my 12 sg.   i just realized it never worked,,  i guess ill call the dealer.

[Boatman]

I hate to be the one to tell you Stuart but only the original selling dealer can program the fobs the first time as they have the secret code.   Sorry your selling dealer went out of business.  May as well pony up for some new fobs.








    Hope you get them working.

[D-N-D]

You will need to go to the dealer I had same problem.

[AXIL]

  any dealer can program your fob. the number is printed inside the fob.

[grc]

Sounds like Harley got rid of the wrong dealers during the purge and kept all the incompetent ones.  How does a dealership not initialize the security system and assign the fobs on a new bike during setup?  It's part of the process Harley requires (and pays for btw) on all new bikes, just like installing the maxi fuse.  This is ridiculous.

Stu, before you go buying anything I'd suggest you call the good folks at Harley Customer Disservice.  They should be able to pull up the "secret code" from their records for your VIN.  If the entire security system hasn't been initialized, you will have to have a dealer set it up with the computer.  Harley should make arrangements for that to be done at no charge to you.  But if you only need one of the fobs programmed, I was under the impression you could do that yourself as long as you have one working fob and the code.   Maybe those nice folks at customer disservice could advise you on that also.


Jerry

[mjb765]

Sounds like Harley got rid of the wrong dealers during the purge and kept all the incompetent ones.  How does a dealership not initialize the security system and assign the fobs on a new bike during setup?  It's part of the process Harley requires (and pays for btw) on all new bikes, just like installing the maxi fuse.  This is ridiculous.

Stu, before you go buying anything I'd suggest you call the good folks at Harley Customer Disservice.  They should be able to pull up the "secret code" from their records for your VIN.  If the entire security system hasn't been initialized, you will have to have a dealer set it up with the computer.  Harley should make arrangements for that to be done at no charge to you.  But if you only need one of the fobs programmed, I was under the impression you could do that yourself as long as you have one working fob and the code.   Maybe those nice folks at customer disservice could advise you on that also.


Jerry

I'm interested to hear what Harley says since when we bought my wife's bike used from the dealer used they could only find one fob. I offered to pick up the fob when it came in and I was told I needed to bring the bike so they could program it....

[Cvostu]

no,  neither one works.  i'll call the dealer tomorrow and then HD customer service if I have to.  Maybe thats why they went out of business..  Treating customers like this.  

[mjb765]

no,  neither one works.  i'll call the dealer tomorrow and then HD customer service if I have to.  Maybe thats why they went out of business..  Treating customers like this.  

So basically no security at all.....