I went this morning to check bike over again. The orange peel is bad on the tourpak top and sides. The saddlebags has it too, but not quite as bad. They already sent pics to rep, and reply was, that is normal in production bikes.
When the bike is in the sun the tourpak/bags looks great. If you did not know it had orange peel would would not know it.
When the bike is in the shop/garage with fluorescent lights it is bad.
I really like this orange/black combo, but I may decide to move my deposit on a 13 cvo ultra.
Other than being BS (I used to run an automotive assembly plant paint operation, so I actually do know a little about such things), that comment finally admits that a CVO isn't anything special, it's just a "production" motorcycle. What's next, a Harley rep admits that SYN3 isn't the only oil you can use and still maintain your warranty?
Unless you are the type to be able to ignore this defect going forward, taking a pass on the bike may be the best approach. What does the dealer say about this; is he OK with losing the sale because of a stupid Harley rep who is only looking at a photo? If I was the dealer I'd be on the horn to someone a lot higher in the Harley food chain than that rep and reminding them that the economy isn't exactly recovered yet and I don't appreciate losing a sale with potential $7k and up profits due to poor quality on their paint job.
btw, does anyone know for sure if the paint is actually done in-house now, or do they still contract it out to an outside vendor like they did in the past? If they still use the outside vendor, then it really makes no sense to lose a sale or pizz off a potential customer over this. The outside vendor is responsible for the cost of replacing their defective stuff, not Harley.
Jerry
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Topic: My orange/black cvo ultra tourpak has excessive orange peel, normal? (Read 5703 times)