This is too good not to pass along. After much thought and agony, I decided to have the heated grips removed and put non-heated Ironside grips on now and think about whether to put the Heat Demons on at a later time. Well, I took the bike in to my dealership and asked how much they would charge to take the heated grips off and install the new non-heated ones. I was told a half-hour labor charge. I thought this was very reasonable, but I was concerned when he said all they had to do was take the heated grips off and clip the wires. No reason to pull them out of the handlebar. I asked if that could cause a short or shock and he said they would just tape the power wire and there would be no issues. Since it was only going to take a half-hour, I decided to wait. After an hour and a half, I went back to the service dept. to see what the holdup was and was told that he was wrong and that the wires did have to be pulled out or the bike would be spitting out all kinds of codes. I told him that my decision to take the old grips off was based on his half-hour estimate and that I was not going to pay for more than the estimate. After another hour the bike was ready, so they had two and a half hours labor--removing the outer fairing, radio and heated grip wires and installing the new grips. In the end, after some back and forth, I agreed to pay for one hour labor. I guess I felt that was fair considering all the work they had to do. What really pisses me off though is that I should have had them put the Heat Demons on since they already had the outer fairing off and the radio pulled. But then they would have probably given me a three hour estimate. You can't win sometimes.