Had my bike into the local indy for some minor mods and he calls me says my rear pads need replacing so I go to the shop because Im in disbelief with only 2K on my bike. Sure enough the outside pad is really worn Im like WTF? Anybody else have a similar experience ?
How much exactly is "really worn"? Is there 1/16" of friction material remaining, 1/8", 1/4", 1/2", or what? Minimum thickness per Harley is 1/32" if I remember correctly, but I always consider 1/16" the minimum myself.
The only way I can imagine a brake pad actually being worn to the wear limit in 2000 miles would be if that brake was always engaged, either due to constantly riding the brake or a defect in the brakes that never lets the pressure be released on the pad. If one pad is severely worn and the other looks like new, then I'd be looking to see if the caliper was correctly assembled and aligned. I believe the rear caliper on the Softails is still the old style two piston floating caliper. If the part that's supposed to slide on the pins doesn't move properly, most of the wear will be on one pad.
Anyhow, if the outer pad is truly worn out at 2000 miles, I wouldn't just let your indy throw a new set of pads in the caliper and go on your way. If you are absolutely certain beyond any doubt that you haven't been riding the brake, you may want to contact your dealer about warranty coverage because something isn't right.
Jerry