Not to jack the thread or any disrespect to Twolanerider's opinion!
My opinion is that; it's the customer that's paying the note and MoCo which is reaping the profit.
They're not doing anything they're not obligated to do and quite often less in the case of the known (for years) bagger wobble, etc. They have made their fortunes on customer loyalty and if they want to maintain that loyalty in this competitive market as they have for the past 110 years, they must tighten up their quality control over their product, especially their flagship CVO.
It seems as if these problems are becoming more frequent, because they sell so many more motorcycles. If a customer pays top dollar for their bike, they should get a top shelf product. They should send it back to MoCo and let the person's who assembled it explain to the "Klink" why they find it acceptable. OK, I'm off my soap box! 
Don't worry King. No feelings hurt. It's all curb racing. As much as I can't stand how the MoCo's SOP is to disregard and attempt to deflect so so often, and how much they deserve our disdain and distrust as a result, I still sometimes see us go too far also. Not just with the MoCo but with many companies. The bigger they are the worse it can be.
We're all big boys and girls. In this case we know there's a delivery inspection. We know we're signing off on cosmetics. We know it's up to us to cover our own asses. As riders more so than anyone else on the road. No one looks out for us more or better than we should for ourselves.
So when something is well beyond warranty and we whine anyway, hoping to score, or when we missed something we should've caught and take a shot later; well.... maybe taking the shot is ok. But we know we're asking for something above and beyond what we're obligated to get. So ask, maybe they'll pony up as a gesture to a good customer. If so, great. But if not don't whine at the company like some little kid who isn't allowed to ride his tricycle.
Thinking that, in an example above, the MoCo or the dealer should actually consider one of us asking them for thousands of dollars in cash for the privilege of not working on that bike is silly. The whole thing, new bikes, cash, whatever, was all moot from the beginning though. A new frame off a service request had already been approved. Rest of it is just a bunch of us standing and facing the wind with our zippers down because, apparently, we like the shower and the feel of the breeze.
We're riders dammit. The best we can hope for, what we always used to aspire most, was just to be left alone. Whining for freebies from "the man" because we feel slighted isn't just not being left alone; it's a little embarassing. Or at least it is to me. But hey, if someone else can score more power to you. I won't stand close by as you're begging. But I'll share the beers after.
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Topic: New frame dilemma (Read 5374 times)