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Author Topic: To SERT or not to SERT? Warranty issues??  (Read 2773 times)

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Robmay

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To SERT or not to SERT? Warranty issues??
« on: October 16, 2006, 12:06:15 AM »

Okay. I just finished a solid hour in the "Not Riding this weekend - no Warranty" thread (I think thats the name). I bought a SERT about a week ago and have installed the disk into my laptop. However I have NOT opened or installed the other little box that comes with it. It has not been hooked to my Smurf (blue 07 SEUC). So I am thinking of returning it for a refund. I am real pleased with the performance of the bike. I was going to have some true duals put on in Daytona next week along with some new mufflers and an air filter kit. However after reading that nightmarish post, I am REALLY second guessing this SERT or any other "upgrade" at this time. should I just change out the mufflers and nothing else? will the heat issue get better with time and break-in wihtout the true duals? I bought the 7 year warranty. Had I read this thread about 4-5 days ago, I never would have done it. I'm so gun shy about ANY dealers ability anymore to properly service a bike........ even if they DO cover the warranty issues.

I was thinking of changing the mufflers out only but I feel the heat will become an issure once next summer arrives. Thanks for any help you all can give me. Somtimes knowledge is a confusing thing! :o
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GC_Super

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Re: To SERT or not to SERT? Warranty issues??
« Reply #1 on: October 16, 2006, 06:44:30 AM »

Personally, I wouldn't let one bad experience sway your decision. There are plenty of competent dealers out there, you just have to do some homework to find them. My dealer installed a SERT, and said there would be no problems w/warranty claims. But, I also know that the dealers hands might be tied if a major problem arises, or if I have problems on the road.  I also didn't buy any extended warranty because I knew I would eventually make changes that would be problematic with any extended plan. I would rather put that money in the bank, set the bike up the way you want and enjoy it, and if it breaks, use that money to do repairs. After all, they are Harleys and can be fixed easily by most competant techs. I usually trade every three years or so anyway, so a seven year warranty seems like an eternity to me.
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skreminegul07

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Re: To SERT or not to SERT? Warranty issues??
« Reply #2 on: October 16, 2006, 07:56:27 AM »

Robmay,
I am exactly where you are right now, "what to do?".  I read that horror story last night.  Saturday one dealer had 15% off and I almost bought the SERT.  I want to put on the Ovals from V&H and air filter (already bought) and just make sure it is running OK.  I do not need all the power tweaked, just decent sound.
The other dealer said that you can still have the old Stage 1 download, or install the SERT and just have a map downloaded and not do all the dyno tuning.  
The aftermarket alternatives all have their pro and cons especially regarding 110" motors and o2 sensors.  I am going to order the pipes today.  UI have calls into the tech help of several of the other products like Fuelpak and Techlusion from Dorbeck.
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Robmay

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Re: To SERT or not to SERT? Warranty issues??
« Reply #3 on: October 16, 2006, 04:34:56 PM »

Quote
Robmay,
I am exactly where you are right now, "what to do?".
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skyglide

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Re: To SERT or not to SERT? Warranty issues??
« Reply #4 on: October 16, 2006, 07:45:10 PM »

Second that GC-Super link. My dealer also installed my SERT along with D&D pipes/air cleaner set-up and said would not be a problem with any warranty issue. I
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GC_Super

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Re: To SERT or not to SERT? Warranty issues??
« Reply #5 on: October 17, 2006, 07:16:41 AM »

Quote

Skrem,

So you are just ordering the Ovals right? I was thinking the same thing. I will have to see what lies ahead at Biketoberfest (Im heading there tomorrow) as far as headers, mufflers, etc. I seem to like the performance just fine other than the sound. I was speaking with a buddy of mine and he assured me that if I change out JUST the mufflers, there would be no need for the stage 1 AF or SERT (which I already have just have not installed). My only concern is the heat. Will this relieve enough of the heat issue which the 07's are experiencing? I know it should get somewhat better since the Cat. onverters are being removed with the stock mufflers. but will it be enough? Guess I can try it one "stage" at a time. Please keep me posted on what you come up with Maybe others that have done one or the other could chime in here as well. I know that there are some i have spoken with on here that like the true dulas, AF, SERT and V&H Ovals and Bassani Megaphones. So hopefully they will all chime in.

Changing the mufflers only will most likely not cure much of the heat problem. The bike will still be factory lean, you will still have the crossover, and I'm pretty sure there are no CATS on the 07 pipes.
« Last Edit: October 17, 2006, 07:17:58 AM by GC_Super »
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Robmay

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Re: To SERT or not to SERT? Warranty issues??
« Reply #6 on: October 17, 2006, 08:14:04 AM »

Quote

[highlight]Changing the mufflers only will most likely not cure much of the heat problem[/highlight]. The bike will still be factory lean, you will still have the crossover, and [highlight]I'm pretty sure there are no CATS on the 07 pipes[/highlight].
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GC_Super

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Re: To SERT or not to SERT? Warranty issues??
« Reply #7 on: October 17, 2006, 08:24:14 AM »

Quote


Thats what I was thinking. As far as the Catylatic (sp) Converters go, I'm pretty sure thats why the mufflers are so much bigger in diameter as I saw one (or what I believed to be one) in my friends stock 07 police bike mufflers. It was a Screamin Eagle set he bought to replace the stock ones trying to get rid of the converters. If you run up on something to the contrary please let me know!! :)

They did away with the Cats in 07 when they started using the 02 sensors. The 06 bikes had a CAT in the right side muffler only. Sounds like your friend bought some of the SE Active mufflers, or whatever there called, that have the flapper thingy in them.
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Robmay

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Re: To SERT or not to SERT? Warranty issues??
« Reply #8 on: October 17, 2006, 08:26:06 AM »

GC, weren't you getting some D7D's installed? If so how are they and did you get the dummy pipe? I was told by a friend yesterday that they are the best as far as performance goes.
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Robmay

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Re: To SERT or not to SERT? Warranty issues??
« Reply #9 on: October 17, 2006, 08:27:23 AM »

Quote

They did away with the Cats in 07 when they started using the 02 sensors. The 06 bikes had a CAT in the right side muffler only. Sounds like your friend bought some of the SE Active mufflers, or whatever there called, that have the flapper thingy in them.


Ahhhh. that makes sense! Thanks for the correction!!
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GC_Super

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Re: To SERT or not to SERT? Warranty issues??
« Reply #10 on: October 17, 2006, 04:23:47 PM »

Quote
GC, weren't you getting some D7D's installed? If so how are they and did you get the dummy pipe? I was told by a friend yesterday that they are the best as far as performance goes.

Rob, I put a Fat Cat on last week w/falsie. I was happy performance wise with true duals, but I always had a fitmit problem with the front pipe heat shield and the brake lever. I removed it several times and ground away some, but the clamp at the trans housing just wouldn't hold it and it would slide back and make contact. My regular riding buddy has a FC on a SERG and after a trip to Big Bend two weeks ago, I made the decision top change cause I really liked the sound. I'm from Ft. Worth where the FC is made so I was pretty familiar with them, but had always worried about the heat issue with the rear pipe. It is hot, but mostly when stopped. And HD's are hot anyway. Picked it up from a new dyno tune Saturday, but we've had alot of rain and I've only put a few miles on it. The dyno said I gained approx 5% HP & TQ. I don't have a scanner here, but what was surprising to me was that the TQ curve really didn't move down much. Most of the power gains were above 3K. I'm leaving Friday for a 3 day ride with the Texas Harley Riders in the Hill Country, so I'll have a better feel for the pipe and tune when I return. I should say that this is my third HD, and my 10th pipe, so for me to change is like the Texas weather.
« Last Edit: October 17, 2006, 04:25:44 PM by GC_Super »
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skreminegul07

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Re: To SERT or not to SERT? Warranty issues??
« Reply #11 on: October 17, 2006, 05:48:31 PM »

Quote


Ahhhh. that makes sense! Thanks for the correction!!

Actually the 2007 SERK and SEUltra have Catalytic mufflers.  They were not supposed to according to the 2007 HD Model Guide.  But having removed them already, they are catalytic.  It is stamped CATALYTIC and looking into the input, you can see the "mesh".  The right side runs really hot, thus the heatshields.  If you check the parts catalog, you will see that there are SE touring mufflers available (page 506), but not for the 2007 SERK and SEUltra.  
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Flying Ace

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Re: To SERT or not to SERT? Warranty issues??
« Reply #12 on: October 17, 2006, 06:13:11 PM »

I'm going to have my dealer do the tune with my SERT.  

He said there will be no warranty issues with the aftermarket pipes and duals.  He said as far as their concerned, the only time there were warranty issues at that dealership is when someone does some heavy engine mods with aftermarket parts.
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Robmay

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Re: To SERT or not to SERT? Warranty issues??
« Reply #13 on: October 17, 2006, 09:25:10 PM »

Quote

Actually the 2007 SERK and SEUltra have Catalytic mufflers.
« Last Edit: October 17, 2006, 09:32:38 PM by Robmay »
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GC_Super

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Re: To SERT or not to SERT? Warranty issues??
« Reply #14 on: October 18, 2006, 06:15:48 AM »

Quote


Thats what I was thinking as I thought that i saw it within the muffler itself. A friend of mine just read in a magazine the same thing GC said though.

HD has a history of using up leftover parts from the previous year on new models and since the bikes out now are early production, they may have gotten the leftover CAT mufflers. Kind of a Chitty way to do business, but they knew no one would buy them.  LOL   :)

  Actually I would love to be a fly on the wall when corporate make decisions like that. Something like,  " oh hell, just stick them leftover CATS on cause everybody is going to take them off anyway"   ;D
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