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Author Topic: What do you think about seat issue?  (Read 9317 times)

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Keats

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What do you think about seat issue?
« on: October 21, 2013, 07:45:42 PM »


I still have the FLHTCUSE3 WITH 30K miles and the 7 yr warranty.

Do I have a shot in getting them to replace my seat since it is coming apart at the seems?

I have not asked the dealer yet.....

long shot?






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2k

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Re: What do you think about seat issue?
« Reply #1 on: October 21, 2013, 07:59:41 PM »
My bet will be they won't do it, will be real interesting to see what their excuse is. I would go with "The seat is covered under standard warranty so it should be covered now!!"
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Twolanerider

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Re: What do you think about seat issue?
« Reply #2 on: October 21, 2013, 08:38:08 PM »
Read the language of the service contract first Jeff.  Forewarned is forearmed.  If the language doesn't say no and they do you can at least make them flinch.
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ChopperPilot

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Re: What do you think about seat issue?
« Reply #3 on: October 21, 2013, 08:52:04 PM »
I guarantee they will not replace the seat, if you don't ask, so give it a shot.
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US.Army.Retired

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Re: What do you think about seat issue?
« Reply #4 on: October 23, 2013, 12:48:26 PM »
I have a 2010 with 50,000 miles and similar issues and they will only replace my seat if the heater goes out.

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Grizzly

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Re: What do you think about seat issue?
« Reply #5 on: October 23, 2013, 01:49:26 PM »
I was told that they are not responsible for normal wear & TEAR and therefore they would not cover it (or re-cover) for that matter.
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danner55

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Re: What do you think about seat issue?
« Reply #6 on: October 23, 2013, 07:41:44 PM »
They will give you the same answer, that I got about the clear coat pealing on my rear fender. "NO"
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Keats

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Re: What do you think about seat issue?
« Reply #7 on: October 23, 2013, 10:08:31 PM »


First round was NO
it is covered by MOCO oem 1st year , but not the extended warranty








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Formally FLHTCUSE3
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SEST,   open A/C , dyno tuned, D&D Fatcats 2 into 1 ceramic coated, new SE CNC Ported and coated Heads with 2.120 intake valve, SE camplate,
Jims SE Crank "Darkhorsed", Timkin conversion, Andrews 54H cams, Arnott Air shocks, intimidator front valves, HID headlights, LED turn signals, Moto Lights,  Zumo 550, SE compensator.

dlaws01

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Re: What do you think about seat issue?
« Reply #8 on: October 24, 2013, 12:39:27 AM »
My money is on them saying "NO" to a warranty replacement on your seat.  Sorry.   :(
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FlaHeatWave

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Re: What do you think about seat issue?
« Reply #9 on: October 24, 2013, 01:11:10 AM »
It depends on who / how you ask
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FLHTCUSE7

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Re: What do you think about seat issue?
« Reply #10 on: October 25, 2013, 07:42:52 PM »
Make the heat element go out  :nixweiss:
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Montanakid

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Re: What do you think about seat issue?
« Reply #11 on: October 26, 2013, 01:26:06 AM »
Call HD customer service, don't just take the word from the dealer. I have a 2010 SE Streetglide and the chrome was peeling off the gear shifters and when I took to the dealer the E W people said it's not covered but when I called HD CS they okeyed it and I had the new shifter within a week.I realize it's not a seat but just the difference between E W and HD CS.
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slick813

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Re: What do you think about seat issue?
« Reply #12 on: October 30, 2013, 01:40:27 PM »
They replaced the seat on my 2010 CVO Ultra after 2 years because the stitching was fraid.
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SE-5

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Re: What do you think about seat issue?
« Reply #13 on: October 30, 2013, 10:33:31 PM »
JUST went through this.  Yes, the Service manager, upon inspecting the seat CAN determine the seat/seam defective.  Mine was not as old as yours, 2012.  Worth a try....
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FinallyRiding

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Re: What do you think about seat issue?
« Reply #14 on: October 31, 2013, 11:07:17 AM »
Mine started to come apart at the seam, it is a 2011 with 22k on it, they said it was normal wear and tear.    It is worth a shot though. 
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