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Author Topic: activating free trial for sirrius  (Read 2689 times)

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nascaroutlaw

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activating free trial for sirrius
« on: July 09, 2014, 07:27:43 AM »

hi all, so i tried calling sirrius to activate my 3 month trial i gave the operator the serial number that shows up on
the radio and she said that they cant find that number in their system so we tried like 4 times and to no avail?
does anyone know what is going on with that?  :confused5:
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ultrafxr

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Re: activating free trial for sirrius
« Reply #1 on: July 09, 2014, 07:48:23 AM »

Get your dealer to call it in.  It is free to you but the moco pays.
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nascaroutlaw

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Re: activating free trial for sirrius
« Reply #2 on: July 09, 2014, 08:18:20 AM »

do they have to have the bike to do this?
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bissjim

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Re: activating free trial for sirrius
« Reply #3 on: July 09, 2014, 10:20:16 AM »

The biggest problem with dealing with those people is getting someone who knows where to look. I had to call 4 times before I got a rep who knew where to look in their database. She told me a lot of people are not properly trained and they have a big turnover in reps. I would just keep calling, make sure you tell them it is a Harley.

It hard to find good help today.  :huepfenlol2:

Jim@hdbomm
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nascaroutlaw

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Re: activating free trial for sirrius
« Reply #4 on: July 09, 2014, 10:23:02 AM »

The biggest problem with dealing with those people is getting someone who knows where to look. I had to call 4 times before I got a rep who knew where to look in their database. She told me a lot of people are not properly trained and they have a big turnover in reps. I would just keep calling, make sure you tell them it is a Harley.

It hard to find good help today.  :huepfenlol2:

Jim@hdbomm

i hear what your saying, i told this woman 5 times it was a harley and gave her the code 5 times and was on the phone for 40 mins and 3 different people and they told me in the end that the dealer needs to enter the dealer code in to the system.
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rheiner

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Re: activating free trial for sirrius
« Reply #5 on: July 09, 2014, 01:49:02 PM »

The biggest problem with dealing with those people is getting someone who knows where to look. I had to call 4 times before I got a rep who knew where to look in their database. She told me a lot of people are not properly trained and they have a big turnover in reps. I would just keep calling, make sure you tell them it is a Harley.

It hard to find good help today.  :huepfenlol2:

Jim@hdbomm

I agree. I had to call about 3 times before anyone at Sirius could get me set up for NavWeather on the zumo 665. They weren't aware of the service and told me to call Garmin. Finally got someone who knew how to hook me up.
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WTF Chuck

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Re: activating free trial for sirrius
« Reply #6 on: July 09, 2014, 06:22:39 PM »

You can do it on line yourself. That's how i did mine.
You will have to set up a login and pass word.
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FLHTCUSE7

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Re: activating free trial for sirrius
« Reply #7 on: July 09, 2014, 07:07:03 PM »

I called in and gave them the radio I. D. #. No problem and it took 5 minutes or less
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sadunbar

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Re: activating free trial for sirrius
« Reply #8 on: July 09, 2014, 07:08:43 PM »

If you think activating Sirius is tough, wait until you try to deactivate it...   :nervous:
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Re: activating free trial for sirrius
« Reply #9 on: July 09, 2014, 08:11:20 PM »

If you think activating Sirius is tough, wait until you try to deactivate it...   :nervous:

 :2vrolijk_21:     :cherry:
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smkymtnboy

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Re: activating free trial for sirrius
« Reply #10 on: July 09, 2014, 08:19:25 PM »

If you think activating Sirius is tough, wait until you try to deactivate it...   :nervous:
>:( >:( >:( just someone who speaks English!!
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UAV Pilot

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Re: activating free trial for sirrius
« Reply #11 on: July 13, 2014, 01:07:59 PM »

Never Never Never Never give XM Sirrius your credit card number.  They are the worst company BY FAR to abuse the automatic renewal systems for your subscription.  Have them invoice you for any charges.  Never Never Never Never give them your credit card number.
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deldago

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Re: activating free trial for sirrius
« Reply #12 on: July 13, 2014, 08:19:45 PM »

Never Never Never Never give XM Sirrius your credit card number.  They are the worst company BY FAR to abuse the automatic renewal systems for your subscription.  Have them invoice you for any charges.  Never Never Never Never give them your credit card number.
This is golden advice, follow it or be sorry!
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Re: activating free trial for sirrius
« Reply #13 on: July 14, 2014, 05:08:16 AM »

After 5 months of auto charges, I had to get my bank involved. They are crap anyway. If I am paying for a premium music service......the last thing I want to hear is a Disc-jockey
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Boatman

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Re: activating free trial for sirrius
« Reply #14 on: July 21, 2014, 08:58:09 PM »

You can do it on line yourself. That's how i did mine.
You will have to set up a login and pass word.

Just did it this way tonight.  Thanks!
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