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[King2013]

That hasn't always been the case in the auto business of course, but these days most manufacturers take model launches very seriously and do a lot of testing to try to preclude the kinds of stupid stuff we see from Harley every time they launch anything even remotely "new".  Meanwhile, Harley plods along just copying what the auto industry already has, and doing a very poor job of it.  Just imagine if they actually had to invent any of the stuff they install, versus just borrow the ideas from elsewhere.

The big difference is that the auto business is fiercely competitive these days, and of course the heavyweight motorcycle market is just the opposite. 

Jerry

Hopefully this won't be the case in the coming years. If Indian makes a good run maybe the moco will do some real R&D work and improve their pricing matrix.
Maybe really far fetched but we could wish.

I do love/hate my new limited which is normal, but if they had some strong competition I think you would see the moco change is ways drastically.

[porthole]

I have two cars that were first year vehicles and everything works on their head units, they have all the features but CB, for half the price and work.

That hasn't always been the case in the auto business of course, but these days most manufacturers take model launches very seriously and do a lot of testing

That brought up a thought or two. My wife and I both have Ford's "Sync" radios with no problems. My buddies wife has had nothing but problems with 2 different Sync radios, one car was never fixed and was traded in.

I was a Chrysler tech way back when Chrysler came out with one of the first all "digital" radios. One even had built in CB. What was really cool was the radio and CB system worked flawlessly, unlike most of the rest of the vehicle.

[OBB]

That brought up a thought or two. My wife and I both have Ford's "Sync" radios with no problems. My buddies wife has had nothing but problems with 2 different Sync radios, one car was never fixed and was traded in.

I was a Chrysler tech way back when Chrysler came out with one of the first all "digital" radios. One even had built in CB. What was really cool was the radio and CB system worked flawlessly, unlike most of the rest of the vehicle.

The St. Regis and Newport come to mind with that comment.

[FLSTFI Dave]

That brought up a thought or two. My wife and I both have Ford's "Sync" radios with no problems. My buddies wife has had nothing but problems with 2 different Sync radios, one car was never fixed and was traded in.

I was a Chrysler tech way back when Chrysler came out with one of the first all "digital" radios. One even had built in CB. What was really cool was the radio and CB system worked flawlessly, unlike most of the rest of the vehicle.

I am positive the issues with the HD head units is soft ware.  A software update seems to fix one problem and then add in two new ones. 

Example in version 1.18.0  the left joy stick would advance to the next song or back.  In version 1.18.1 it would no longer work.  In version 1.18.2 it was working again. 

In 1.18.0 and 1.18.1 the setting phone to head set worked and never had to re set it.  Now in 1.18.2 you have to turn it off and on each time you start the bike for it to work.

Seems their programers do not understand latching or maintaining bit.

[vinver]

Hi all,

I have not tested my extensively but I do not appear to have these issues. I have tried media, radio and nav and they all seem to do what I expect. I am aware and have encountered the issue with apostrophes on imported locations in Nav and I understand that I can only have a max of 9 waypoints in a trip and those are indeed issues which they should iron out but I have not encountered the AVC issue or the brightness issue and all my buttons seem to work. I can move forward and backwards in my playlist and my volume controls work as I would expect them to. I have some friends who have Rushmore bikes and they did not warn me of any issues before my purchase.

My question is; Do we know if these reported issues, and they are all valid complaints, are truly manifesting themselves across the range or are there people. like me, who appear to be fine.

Interesting to find out.

Hope I am not made to eat my words anytime soon with mine breaking down.

Regards,
Vincent

[OBB]

Hi all,

I have not tested my extensively but I do not appear to have these issues. I have tried media, radio and nav and they all seem to do what I expect. I am aware and have encountered the issue with apostrophes on imported locations in Nav and I understand that I can only have a max of 9 waypoints in a trip and those are indeed issues which they should iron out but I have not encountered the AVC issue or the brightness issue and all my buttons seem to work. I can move forward and backwards in my playlist and my volume controls work as I would expect them to. I have some friends who have Rushmore bikes and they did not warn me of any issues before my purchase.

My question is; Do we know if these reported issues, and they are all valid complaints, are truly manifesting themselves across the range or are there people. like me, who appear to be fine.

Interesting to find out.

Hope I am not made to eat my words anytime soon with mine breaking down.

Regards,
Vincent

Maybe yours doesn't have the latest update? Another thought is being across the pond maybe it has some other software although I seriously doubt it. Just a thought though.

[Hdolfje]

The link for international users HDI Europe:

http://www.harley-davidson.com/content/h-d/en_EU/home/owners/Infotainment.html

[dp]

My question is it really a software problem when some bikes work just fine and others don't? I've gone from 18.0 to 18.1 to 18.2 and now to 18.2 1 and issues still not resolved. A friend who just bought a new Ultral Ltd has no issues.

[vinver]

That was my point. I have just updated to Europe 1.18.2 and I have had no issues.

[grc]

My question is it really a software problem when some bikes work just fine and others don't? I've gone from 18.0 to 18.1 to 18.2 and now to 18.2 1 and issues still not resolved. A friend who just bought a new Ultral Ltd has no issues.

1.  See if there is a way to reset the system back to the factory default and then load only the latest software update.  Maybe the previous updates have corrupted the system?

2.  When your friend isn't around, try swapping infotainment systems with him.

3.  Call up the geniuses at H-D and ask them why they can't fix the system for the one and two year old bikes, but somehow managed to sell a new bike recently that actually works properly (as far as you know, of course).

Jerry

[FLSTFI Dave]

I am willing to bet many owners have no clue their head unit is not working correctly.  I have had more than one tell me theirs works perfect, and I am able to show them features that do not work.  The book for the head unit is bigger than the owners manual.  Most will never read it or have a clue what the head unit can do. 

Clowns at HD customer service number always say this is the first they heard the AVC doesn't work.  I laughed, as I was there when my dealer called.  Then my wife called about her bike.  Then I called about my bike, and was told its the first they heard of this. 

Hell I told them at demo in sturgis the AVC did not work...

[WTF Chuck]

Dave
Do you have a book for the head unit and if so were do I find it.

[dp]

I am willing to bet many owners have no clue their head unit is not working correctly.  I have had more than one tell me theirs works perfect, and I am able to show them features that do not work.  The book for the head unit is bigger than the owners manual.  Most will never read it or have a clue what the head unit can do. 

Clowns at HD customer service number always say this is the first they heard the AVC doesn't work.  I laughed, as I was there when my dealer called.  Then my wife called about her bike.  Then I called about my bike, and was told its the first they heard of this. 

Hell I told them at demo in sturgis the AVC did not work...j

LOL. Same thing my dealer told me and three others same day same time. He was shocked to hear of this and will certainly call H-D. Then said radios should not be on bikes anyway, man-up and turn off all that garbage and we will never notice it don't work. He might be right but did not notice a price reduction. Will sell them but can't fix em. I have little hope it will ever be fixed.

[FLSTFI Dave]

Dave
Do you have a book for the head unit and if so were do I find it.

My book for the boom head unit came with the bike.  It is the same size and shape as owners manual, and has at least as many pages if not more than the owners manual.

[King2013]

how many free map updates do you get?

I'd like to know that too.
If it's only one I'll either wait until spring or next year.