Gentlemen,
I have been an avid user of ride planner and it has worked very well for me, mainly because I used the Harley RT 660 zumo, installed a new RT 660 on my 2015 then moved to my 2016. I got familiar with the RP when the RT 660 came standard on the 2011CVO FLTRU. I tried Gamin's basecamp and never put enough time into learning it, tried Tyre and a few others briefly but always went back to the ride planner, that is until the beginning of February, then the auto GPS sync on the RP site no longer works, called HOG spoke to a rep, she said she could help me, I said great explained my issue with the auto sync she then proceeds to answer and said that the auto sync has not worked for two years and you have to use the manual sync, I explain to her that I understand that you need to use the manual mode with a thumb drive on the 2014 newer Harley's with the infotainment system, but not with the Harley Road Tech Zumo she then repeats the two years that the auto mode has not worked and I get the impression that she is reading off of a list of answers to common problems, after she repeats the same thing, I explain to her that Harley sells the RT 660 zumo and it is not the GPS system in the newer infotainment systems and that I have been using the RT 660 since 2011 and the auto sync on the ride planner site has worked as recently as the beginning of January 2017, she puts me on hold to speak with a more knowledgeable person, she comes back on and tries to explain what ever answer she got from the person she spoke to I cut in and asked if I could speak to the ride planner knowledgeable person, she says sure and then he get on the line I explain everything to him and he starts giving me the same answer I then clarify that I am familiar with the infotainment GPS and the manual mode on the ride planner site and then told him that the auto sync has worked consistently for me with my Harley RT 660 zumo GPS since 2014 and as recently as January when I exported a route from the ride planner thru the auto sync to my RT zumo, he then said that he needs to speak to someone else and that he would get back to me. Well it has been 5 days and I have not heard back from him.
That leads me to today and the recent post that I have been reading describing the 'My-Route App', well when the auto sync stopped working last weekend I checked out a few of the recent sites offering route planning, tried 'My Scenic Ride" played with it over a couple days, plugging in a few days of routes that I have planned in a 7day trip around the Great Lakes coming up this June and wasn't comfortable with it, then ran across the My Route App and used the web version that they offer with the 30 day free trial of their 'Gold' version (paid portion that they offer). I plan out 5 days of my upcoming trip into their system exported, separate days to my RT 660 zumo and previewed them and they look to be exactly as planned, I'll have to try out a few planned local routes to confirm. The site has a lot to offer Google Map, Tom Tom and HERE map views (HERE is what Garmin uses) and they offer multiple ways to save your route dependant on what your GPS recognizes, also has POI search while planning your route and has a favorite file for locations which is nice when planning multiple day routes along with a particular place that you may use allot for say a starting point for local routes. They also have a on site forum for questions along with support, which I used on an issue I had and was answered the next day with a full explanation with illustrations which was nice. With the limited use that I experienced so far I will say that My-Route-app is my go to site for route planning.