Back in 2004, on my 2004 SEEG (less than 5000 miles on the bike), the spline of my shifter arm stripped while far from home... I didn't loose the shifter arm off the bike, but it was stripped to the point I could not tighten it enough to grip tightly enough to shift... So I removed the rear (heal) shifter arm and simply relocated it to the front...
In 2007, while touring in Canada with friends, a riding friend lost his entire shifter assembly on the Canadian version of our interstate highway. I knew it fell off before he knew it fell off, because it bounced off the pavement and sailed past my head... I quickly caught up to him and pointed.. He was fine on the highway so we rode to the nearest dealer. The dealer told us they did not have the parts in stock and offered to order the parts! We were probably 2000 miles from home. What a joke... I pointed out our situation and pointed to all the bikes on the floor that had the exact parts he needed for the warranty repair... It took me showing them my bad side to convince them it was in their best interest to pull the parts from a stock bike. Or they could watch me pull the parts, but one way or the other it we were going to get the parts we needed. They had a mechanic come out and pull the parts from a floor bike, but then only handed us the parts and left us in the parking lot, as the store was closing. Fortunately we collectively had the required tools and installed the replacement parts. When we got home, my friend wrote a letter to both the dealership and the MOCO. He never heard back from either...