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[FLTRCVO]

Just my .02, I'm on my second ESP (2009 FLTRSE3) lifter ate up the engine case at 83696 miles; really happy I had the ESP with tire and wheel. The motor bill was in excess of $6300. The cost of 3 years of ESP 1899. and I still have 26 months remaining. I'm not preaching getting the ESP I'm saying [b]I was lucky to be protected by having some kind of Extended Warranty.[/b] My first ESP paid for itself twice over and the second one has already paid for itself three times over and counting. 

[Rooster]

Just my .02, I'm on my second ESP (2009 FLTRSE3) lifter ate up the engine case at 83696 miles; really happy I had the ESP with tire and wheel. The motor bill was in excess of $6300. The cost of 3 years of ESP 1899. and I still have 26 months remaining. I'm not preaching getting the ESP I'm saying [b]I was lucky to be protected by having some kind of Extended Warranty.[/b] My first ESP paid for itself twice over and the second one has already paid for itself three times over and counting.

Shame on the MOCO. Don't think the the owners of the competition are purchasing extended warranty's or having to use them.

[Texas 103]

Thanks for the info! Odd thing is the dealer who quoted me (where I bought the bike, out of state) said I would need to go to my local dealer as they would need to inspect the bike first and then buy the warranty locally as well.  I'm assuming you're in Texas and didn't have to drive to Wisconsin.   

No didn't ride to WI, because it was still in factory warranty  If the " factory warranty " hasn't run out, You just give them the info and you are good, If it HAS run out , The will still write it , you just have to wait x number of miles before the coverage applies. Thinking it's 300 ?? Just call Jim he can give you the scoop. Not a big deal!   

[Para Bellum]

To the tune of the Eagles "Takin' It Easy:"

Standing on the roadside in B. F. South Dakota,
I'm such a sad sight to see.

Wishing I had one bar so
I could call a tow truck,
Guess I'm So Outa Luck.

Lovin' E. S. P., lovin' E. S. P.,
Savin' some cheddar for me.

Lovin' E. S. P., lovin' E. S. P.,
Won't save this vacation for me.

[hogdooz]

OK, the latest on my new engine. When I picked the bike up in Albuquerque, the tech told me the new engine has a "lazy" lifter, Harley factory told him to tell me to ride it until after the 1000 mile break in oil was changed, hopefully it would quiet down. Well, I changed the oil, put a couple hundred more miles on it and the clattering only got louder--the hotter the engine got, the more the clatter. The bike is at a dealership in Simi Valley now, I told them I didn't want a patched up engine in my CVO still under factory warranty, I expect another new "GOOD" engine, not another lemon POS. I'll see where that gets me. Also, with the new engine they installed a new stator, now the volt meter constantly varies from 14.2 volts to over 15 volts. That will get checked out too, I'll see how long I'm without my bike this time.

[ACfixer]

The new zero-time engine haD a "lazy lifter" out of the gate and they told you to ride it? Why didn't they just change the lifter?

Man, this crap isn't acceptable.

[FLTRCVO]

I'm just guessing here; when they turned the motor over and heard the lifter issue in New Mexico the Dealership was more concerned with you getting home than making money, because all they had to do is call it in stating the replacement motor had a bad lifter and possible other issues and they would be making more money and another motor would be shipped under warranty. Honestly the New Mexico Dealer let money walk out the door.
 Now that you are at you local dealer and  hopefully have a good relationship with that dealership you can refuse to have the motor swapped out and change the lifters (have S&S Premium lifters installed, however, don't list it on the paperwork and keep the take offs in a jar of oil when your engine is broken down again). However, you are taking a chance that the person that assembled the current motor on your bike and installed the so-called lazy lifter with the faulty spring didn't install other faulty parts or parts incorrectly. So you have a decision to make, I personally would go for a new motor exchange installed by your home dealer.

Just my .02

[grc]

I'm pretty sure most dealerships have lifters in inventory.  The right thing to do would have been to change the lifter(s) and test the bike again.  If the issue was resolved, fine.  If the issue wasn't resolved, then contact the MoCo for instructions.  I seriously doubt H-D is going to ship another complete engine because the first one has a bad lifter (assuming that is really the problem).

Btw, remind me again why people keep buying these things?  Anyone want to know how many internal engine failures I've had on four wheeled vehicles and two wheeled vehicles in my lifetime?  One, and that was a third hand VW Beetle I drove in college back in '69-'72.  There is no valid excuse for all the engine failures at H-D.

Jerry

[ACfixer]

I'm pretty sure most dealerships have lifters in inventory.  The right thing to do would have been to change the lifter(s) and test the bike again.

That's exactly what I was thinking, why take a chance on grenading a complete new motor for the sake of a single part that's relatively simple to change?

Btw, remind me again why people keep buying these things?

Because in spite of their faults, I have yet to ride another bike that looks and feels the way a Harley does. It's a really beautiful and comfortable motorcycle Jerry, I absolutely love it. I'm 8-10 hours a day in that saddle while traveling and I'm never sore or tired and I can easily pack what I need. I could do without the headaches, I think we all could... but until a better option presents itself for the type of motorcycling that interests me, I'm sticking with HD.

[FLTRCVO]

The reason I posted motor swap is because I was under the impression the motorcycle is under the initial warranty. Initial warranty, not ESP motor problems are corrected with a motor exchange; whereas, ESP claims are tear down and rebuild even if the case are damaged. I went through 5 crate motors under warranty within 15 months on a single CVO motorcycle. The current motor in Hogdooz's bike shouldn't have left the lift at the dealership with a so-called lifter issue, which we all know isn't guaranteed until the entire brand new motor is viewed. However, the dealer is to notify the Motor Company the motor doesn't sound right and the techs suspicions. It really doesn't make much sense to break down a brand new motor, it shouldn't need to be broken down. The Motor Company should want it back to see who put it together, see what failed, to possibly eliminate a repeat of the same. That is why they do motor exchanges under the initial warranty, is after the fact quality control.

That is how the process was explained to me, when I wanted my trusted Harley wrench to hand build my motor and I kept receiving failing crate motors instead. One of my motor exchanges was for a head gasket.

[ACfixer]

^^^ Interesting stuff.

[grc]

The reason I posted motor swap is because I was under the impression the motorcycle is under the initial warranty. Initial warranty, not ESP motor problems are corrected with a motor exchange; whereas, ESP claims are tear down and rebuild even if the case are damaged. I went through 5 crate motors under warranty within 15 months on a single CVO motorcycle. The current motor in Hogdooz's bike shouldn't have left the lift at the dealership with a so-called lifter issue, which we all know isn't guaranteed until the entire brand new motor is viewed. However, the dealer is to notify the Motor Company the motor doesn't sound right and the techs suspicions. It really doesn't make much sense to break down a brand new motor, it shouldn't need to be broken down. The Motor Company should want it back to see who put it together, see what failed, to possibly eliminate a repeat of the same. That is why they do motor exchanges under the initial warranty, is after the fact quality control.

That is how the process was explained to me, when I wanted my trusted Harley wrench to hand build my motor and I kept receiving failing crate motors instead. One of my motor exchanges was for a head gasket.

If that is in fact current Harley policy for engine repairs under the factory warranty, it's a new one on me.  They've done lots of part replacement repairs under factory warranty in the past.  Normally a manufacturer only does something like what you described during the launch of a new model, to get rapid feedback on any design or part quality issues.  I would expect them to do it with the new M8, but it makes no sense on the old 110.  Everyone already knows all the design and part quality problems that engine has had since day one.

A few years ago many people on this site were complaining that Harley wouldn't replace the complete engine under the factory warranty.  The ones I remember that were replaced tended to be engines with major bottom end failures, not top end issues.

Jerry

[hogdooz]

Jerry, I don't know why I keep buying these, except as it was posted, they look good and feel good--and I've been riding Harleys since 1960.
Yes, the bike is still under factory warranty for another couple months so I will stay on it to try to get it fixed. I called Harley Factory Customer Service yesterday, told them to check my file--2000 CVO Road Glide, 4 engines, 2011 CVO Road Glide, complete bike replaced after 3 months of them trying to repair problems, now the 2015 CVO Road Glide with failed engine  and problems with replacement engine. I let them know that for $45,000, they should produce a bike that would last a while. On the older Harleys, I would put over 100K miles with no problems. And I didn't take it to my local Dealer, they couldn't look at it for 3-4 weeks. I drove 3 1/2 hours to a dealer that I know the tech and have much respect for him. As of now, I'm waiting for a response from the Dealer as to the actual problem and from Harley Factory to see what they are going to do about it. With as much clattering noise it's making, I'm thinking it's more than a lifter. I'm without my bike again, I can say that the Albuquerque Dealership did try their best to get the bike together and get me home. I'll let you know where it ends up.

[HD Street Performance]

Jerry
They are sending back motors at my dealer from the M8 for seemingly minor issues. New motors returned.

[Twolanerider]

Jerry
They are sending back motors at my dealer from the M8 for seemingly minor issues. New motors returned.

That sounds like research.  If MoCo is willing to spend the bucks to learn and the customer is getting the latest incarnation of the product in return that's (potentially) a win-win.