Twolane, as I stated in an earlier PM to you, I've been experiencing the same pinging problem on my Zipper's 117" kit with ThunderMax. Not running the autotune, just their canned map for this build. I have an appointment on 7/13 with a Zipper's authorized tuner in central Fl, so I'll know then if he can tune it out. I'll have the original ECM and RT in my hip pocket just in case, because if he can't tune it out with the TM, I'm jerking it out right then and there with no hesitation or other deliberation in that regard. I built this motor to ride hard, and I'm tired of pussyfootin' around because I live in a hot climate. Do hope I can keep the TM though...but no regrets if I can't. I'll let you know if he has any success...
I'm in essentially the same position SCRM.
Have spent a fair bit of time trying the logical alternatives we might try ourselves and troubleshooting everything. In to a time crunch now where, even were I so inclined to spend a few weeks further experimenting and exploring and trying various directed options, the time doesn't allow it to happen at this moment.
I will be very interested in your tuning experience. I would not be against keeping the system on the bike. But, like you, if it has to come off it has to come off. No tears because of it. The only important thing is that the bike runs well and does so withing having to continue dinking with it.
The issue you, I and others are experiencing is unfortunately real. It also hasn't bee soluble by the things we'd commonly try. That and all other things being considered in the mix I don't think it's unwarranted to ask the mftr to just tune it. That is allowing them the absolute opportunity to make their system function as promised. I'll supply the half-continental travel at a mutually agreeable schedule and they supply a day (or a half day, or whatever). They can use the experience to benefit many others in their client base (if they're so inclined).
If they can then tune it out that's great. Really would be the ideal answer for them and me. If they can't they'd have to address that at the time. Will just have to see the first of the week if they're willing to stand up and address the problem this way.
Good luck with yours man. Hope it goes well. Will look forward to your before and after report.