I have had my City Nav V8 sitting on my desk for a few "months" (don't ask) and tried to load it 2 days ago. After putting the disc in, it prompted me to input my 25 digit passcode and then the screen popped up to say I had successfully unlocked the Maps. Then 2 prompts later I kept getting an internet connection error. My ID and password did not work on the new Web Site.

Called Cust Service and the first operator said after the upgrade to the new site, some folks were affected so she set up a new log in and then pushed the call up to a techie who said that since there is a newer version of the disc out the system will not let me load my v8 and she would send out the newer version "for free"!

She said I would still be able to access the older version 7. but would have to wait for the newer version that is expected to ship out next week. Maybe it's some sort of "glitch" but it will be a costly one for them if the freebies continue to be available.