We supply over 20 dealers with performance kits and they have all agreed that the crank issues are a big problem. Most are sending us the case's for timken upgrade and replacing the stock crank with a JIMS/ SE unit and taking care of the customer in the process. For the money involed in fixing a stock unit you are with 300 dollars of getting a forged crank. They do work very well out of the box. I have installed over a dozen of the jims units since last fall and all have been running great. Runout has been under 1 thou on all of them. We have even re checked several of them and the run out has not increased. Milage wise the highest was 30,000 since the work was done. SO time will tell but it would seem this is the way to go, money wise and time wise as well. I know that many are caught up in the warranty issue, but really the crank you get as a replacement has a very high chance of being faulty from the start. Good luck with the dealer and getting them to sort it out. I hope that they will take care of the problem for you. By the way what dealer ship is it?? You can pm me on that if that is what you would rather do. Thanks