Scott, I had a terrible experience with them this past December.
They were the cheapest place I'd found for the FatCats. A good bit cheaper too.
Emailed first to verify stock. Got a confirmation. Placed the order and paid immediately.
Checked in a week and was told order had shipped. Should arrive any day.
Checked in another three or four days was told the same thing. Both times was given a line about "using too many shippers" to be able to provide a tracking number.
At the end of two weeks finally found out pipes had never shipped and they didn't have stock. I told them to cancel the order and I'd buy elsewhere.
They said no.
Said that once the order had been placed they "couldn't" cancel it. I got them on the phone a couple of times and they were the most arrogant folks you could ever imagine. When I called (at their request) to ask about the status of the pipes the jackass actually had the balls to try this: "With all the problems in the world today do you really want to worry about motorcycle exhaust?"
For a normal person it would have been embarassing. For him it was script and he just didn't care.
Paypal gave me the money back in a week or so. They still tried to hang on unpaid strike on me at eBay for having gotten a refund for parts they'd never shipped. eBay removed that too. But they would do nothing on their own, wouldn't cancel, and then got pissy about when I got my money back.