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Author Topic: On the road and need some help.  (Read 4665 times)

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erniezap

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Re: On the road and need some help.
« Reply #15 on: August 06, 2008, 11:06:10 AM »

Nothing like great customer service / standing behind your products.  I would NEVER, repeat NEVER, spend a frigging dime with those a-holes at Zippers!  They don't give a crap about anything but the almighty dollar.
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Twolanerider

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Re: On the road and need some help.
« Reply #16 on: August 06, 2008, 12:25:36 PM »

Nothing like great customer service / standing behind your products.  I would NEVER, repeat NEVER, spend a frigging dime with those a-holes at Zippers!  They don't give a crap about anything but the almighty dollar.

They're certainly a unique group Ernie.  We've seen them mislead or actually lie about products, perform machine work so poor it had to be redone and leave many folks hanging with real need of assistance while offering nothing effective; or at all.  Yet at the same time they developed an ECM with potential (but all too often with real issues) and at least one nice set of cams for the 103.  They're sort of like the army that can't shoot straight.

As poorly as some of us might have been treated or as much $$ as we might have been taken for I still think Mike got it the worst from them.  They had his bike for months and months doing "development."  Basically flogging it as a test bed for products and maps they'd later sell.  Then tried to charge him for the privilege.  A charge of large dollars.  Then sued him when he said the charges weren't fair.  I'm glad it came out in his favor in the end.  But what an abomination.
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Dirkenstien

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Re: On the road and need some help.
« Reply #17 on: August 06, 2008, 03:31:50 PM »

They're certainly a unique group Ernie.  We've seen them mislead or actually lie about products, perform machine work so poor it had to be redone and leave many folks hanging with real need of assistance while offering nothing effective; or at all.  Yet at the same time they developed an ECM with potential (but all too often with real issues) and at least one nice set of cams for the 103.  They're sort of like the army that can't shoot straight.

As poorly as some of us might have been treated or as much $$ as we might have been taken for I still think Mike got it the worst from them.  They had his bike for months and months doing "development."  Basically flogging it as a test bed for products and maps they'd later sell.  Then tried to charge him for the privilege.  A charge of large dollars.  Then sued him when he said the charges weren't fair.  I'm glad it came out in his favor in the end.  But what an abomination.

Wow, that just doesn't even begin to make any sense. Wouldn't they pay or compensate the customer in some way for allowing them to perform "development" tests on his/her bike? It isn't even logical to ask somebody to pay up so you can abuse their bike for your profit. How much money are we talking?
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murphy

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Re: On the road and need some help.
« Reply #18 on: August 06, 2008, 03:40:40 PM »

I try to stay away from zippers... I'm a button fly guy!
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Twolanerider

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Re: On the road and need some help.
« Reply #19 on: August 06, 2008, 08:07:48 PM »


Wow, that just doesn't even begin to make any sense.


I doubt anyone here would argue the point with you Dirk.  It unfortunately seems, however, that Zippers has a very self-centered notion of whose pooh has no armoma.
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Twolanerider

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Re: On the road and need some help.
« Reply #20 on: August 06, 2008, 08:10:28 PM »

I try to stay away from zippers... I'm a button fly guy!


Amen Murph, amen indeed.  I've certainly been pleased with the efforts of The Buttonfly Resurrection in the red bike.  Sorry I got caught it caught in the Zippers in that intermediate step.  But sometimes you just have to suffer the ephemeral pain to reach the best end result.
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DCFIREMANN

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Re: On the road and need some help.
« Reply #21 on: August 06, 2008, 08:20:59 PM »

Wow, that just doesn't even begin to make any sense. Wouldn't they pay or compensate the customer in some way for allowing them to perform "development" tests on his/her bike? It isn't even logical to ask somebody to pay up so you can abuse their bike for your profit. How much money are we talking?


As most of you can see I deleated most of this post. Right now I think it is the best thing to do.

I really just want to put this behind me and move forward. Without being taken advantage of.  



Be Safe

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« Last Edit: August 07, 2008, 10:30:20 PM by DCFIREMANN »
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hogasm

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Re: On the road and need some help.
« Reply #22 on: August 06, 2008, 08:24:25 PM »




I mention that because on two occasions the ECM "wigged out" when I keyed the CB mic to speak. Both times I had to pull the ECM fuse to reset it.




This sounds like a bad connection

I have the same thing happen on the boat when I key the mike on the lower VHF radio. I unplug the connections on the radio and the motor will start running correctly again.

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Ironhorse

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Re: On the road and need some help.
« Reply #23 on: August 07, 2008, 10:43:17 AM »


This sounds like a bad connection

I have the same thing happen on the boat when I key the mike on the lower VHF radio. I unplug the connections on the radio and the motor will start running correctly again.



You may be right, it could be an electrical issue, much like the broken speedo wire INSIDE the main overlay harness I had several months ago. Now I am considering replacing the whole harness rather than trying to trace and test individual wires. When I get back, if I make it back, I'll pull out the FSM and see which harness contains wiring for both the IAC/ECM and radio/cb. I'm wondering if HD used poor quality wire in their harnesses that break down with heat and vibration.



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miker

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Re: On the road and need some help.
« Reply #24 on: August 07, 2008, 10:45:10 AM »

You may be right, it could be an electrical issue, much like the broken speedo wire INSIDE the main overlay harness I had several months ago. Now I am considering replacing the whole harness rather than trying to trace and test individual wires. When I get back, if I make it back, I'll pull out the FSM and see which harness contains wiring for both the IAC/ECM and radio/cb. I'm wondering if HD used poor quality wire in their harnesses that break down with heat and vibration.






"I'm wondering if HD used poor quality wire in their harnesses that break down with heat and vibration."


Yes they do.
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Talon

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Re: On the road and need some help.
« Reply #25 on: August 07, 2008, 11:07:54 AM »

I assume no check light/error codes?
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TORKER07

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Re: On the road and need some help.
« Reply #26 on: August 08, 2008, 02:14:30 AM »

I had the reverse problem with mine, high idle with new start. I was told to try to reset the ECM by turning the bike on and off 4 times without starting the engine. I let it go through the full cycle till the alarm light went out.
This seemed to solve my problem :confused5: and has not done it since.
If I remember right the ECM records the last idle point and saves this as a default for the next start ref. point, or something like that.

Tork
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