Please,
I did not post to malign or disuade any future purchasers. I try to only present facts as I understand them. The fact is that I have already caused PEZ to eat far into his profit. He will be sending me my fourth set once the new ones come in early July. Plus the cost of returning the first set!
Pez has been more than fair, that is not the question. I hope, and I mean this not only for me but for PEZ also, that this next pair works out. I will be the first to tout the product but have never had anything bad to say about the customer support. I chose to use the PM function, but did not follow up with e-mail. Always seemed too busy. That was my fault.
Last year I was supposed to Circle Lake Ontario but the trip was cancelled. If I get to do the trip next year, I will make sure to arrange to meet PEZ and personally offer my thanks for the professional treatment.
/Bill