[smiley=soapbox.gif] I replied to the post on Nov 18th, 2005 and as of today 9-12-06 I am still waiting for parts. My dealer has everything but the fender but the MOCO just can't seem to deliver on their promise.
[smiley=beatdeadhorse.gif] I notified the dealer and MOCO of the issue in August 2005 after I took delivery and this is getting ridiculous.
[smiley=furious3.gif]I am getting pissed and am about to restart the letter writing and phone calling to Rusty at H-D to see if I can stir the pot again. I wonder if I could get one of the local TV "Consumer" reporters interested? 8-)
Its coming up on the annual shareholders meeting and I have a few shares that could get me in the meeting. I think QA should be discussed in that forum. [smiley=zwtf.gif] Let's see if I am still waiting for parts before making travel plans.
SE...If it were me, I would be beyond pissed at this point in time...it took what, six months or more for them to even admit there was a problem, and only after probably reading things on this site about folks beginning to talk about legal interaction. While I am thankful I am not having to deal with this, it bothers me to no end that you guys have not been taken care of by now.
WTF? Pay the paint shop overtime...whatever it takes to get all these damn parts painted...if they'd set up shop for a couple of weeks to get this accomplished, it would be over and done with and everyone could move forward, and enjoy the true beauty of their bike...when it's right. There is just no logical, reasonable, or rational reason for this to take so long to resolve. I guess they're hoping it'll just go away if they continue to drag their feet, or people will become so frustrated they willl just take a beating and trade the bike on a new one, just to get rid of the headache.
In my opinion, 60 to 90 days from the time of order, would be more than adequate time to get all the parts, for ALL the bikes that have problems, and if they wanted to, it could happen much faster.
Yeah...I'd already be stirring somebody's pot, or my representative would be. [smiley=soapbox.gif]