Talked to HD today. If you've seen the Safety Recall #0140 (4 pages), you know that it has each wheel's serial number broke out into five groups and it says that group 4 should be the 22 and 23 characters of the serial number and should be an "R1" or an R2" to qualify for the recall. It goes on to spell out how many charictures should be in each group on the serial number.
On the wheel that I just bought, group 3 calls for nine characters. However, my wheel only has six characters in group 3, which puts the R2 in the 19th and 20th place of the serial number instead of ttuallhe twenty-second and twenty-third place that the bullitin calls for. So, I thought "well then, that doesn't apply to my wheel, since the R2 on my wheel is out of place".
The HD customer service rep checked on it and called me back, saying that the MoCo provided way to much information and made it more confusing, that if your serial number has an R1 or an R2 then it's on the recall list! So.....I'll be getting a new wheel, bearings, etc.
The safety recall kit actually contains: a new wheel, valve stem, two bearings, sleeve, rotor screw, exhaust clamp and spring clip.
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Topic: Wheel recall (Blade Wheels cracking) (Read 35245 times)