I just spent over an hour on the phone with Harley customer service. I talked with 2 separate people, the later of the two was a senior tech rep. 1st, there is NO fix in the future for our seat problem. The fix that is coming out later this month is for the Road Glide model only!!! The senior (John) expressed his sorrow, but stated the bike (SESG) has only been out since July! He went on to say that this web site is giving out miss information and Harley will NOT be replacing any of the SESG seats in the near future. So, I proceeded to say that in essence what you are telling me is to stuff myself. That I would be better off going to an outside vendor and PAYING someone AGAIN to put a correctly fitting seat on my brand new (less that 600mi) Street Glide. To which he stated," I can't tell you to go and do that." When I stated how about I write Harley a big thank you letter for the great job they did on this bike. He stated it would not hurt. He also stated look how long the Road Glide has been suffering with this problem, and we still do NOT have it figured out yet.
Every one who has this problem should write Harley and tell them how much their design team is thought off with respects to this failled seat design. Just maybee if they receive enough hate mail, maybee in 2-3 years the factory will come up with a fix for our bikes!!!!