radio comes apart very easily after removing the outer fairing and then radio, you should be able to get inside the radio to help the stuck disc out by removing the outer fairing, then you can take the radio out of the inner fairing, take the top cover off the radio, then replug the radio back in while holding the radio in your hand and then hit eject with power back on, and help the disc out ... many posts on fairing & radio removal
see here:
http://www.hdforums.com/forum/touring-models/533770-tips-to-remove-fairing-for-stereo-install.htmlthis is very easy to try before shipping your radio out ...getting the outer fairing back on perfect is another story (many posts about that too) it's a skill learned from experience ... hint - remove headlight before putting fairing back on - then snap headlight back in as the last thing to do. the 6 fairing screws vary in size and location, note their locations.
note: some home burned discs are thicker (and even thicker with a home made label) then store bought CD's, avoid the thick ones ... from yesteryear ...
or
http://www.ironcrossaudio.com/201 207-7157
call these guys, they are the best, they will tell you a solution if it is simple that you can do it, or they can repair it if required .... very fast 1 day service ...