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Author Topic: MOCO VOIDS WARRANTY  (Read 9585 times)

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FLSTFI Dave

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Re: MOCO VOIDS WARRANTY
« Reply #30 on: January 26, 2013, 08:57:17 PM »


Hey man, don't tell everybody or they'll start moving here.  Keep TN a secret.   :lipsrsealed2:

Very good point, it is becoming to popular.
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Soot

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Re: MOCO VOIDS WARRANTY
« Reply #31 on: February 11, 2013, 03:17:32 PM »

Not voided but "suspended".  Looks like Deeley is saying the US bikes are manufactured to unsafe standards and are just concerned for our (Canadians) safety.  You guys/gals riding those apparently unsafe US bikes be careful out there  ::) ;) ;D :confused5: :coolblue:

As of July 1st 2010, the imported warranty policy took effect and states as follows.

The Harley-Davidson®/Buell™ Limited Warranty statement specifies that the warranty will not apply to any motorcycle “not manufactured to comply with the laws of the market [in which] it is registered”.
To ensure that Canadian-specific safety standards are met, it is important that this policy be adhered to and enforced by the retailer.

Therefore, the Harley-Davidson® policy will be to suspend the warranty on any vehicle not in compliance with the market into which it was imported. This applies only to Harley-Davidson® motorcycles imported into Canada that are still under factory warranty.

To be brief, if your bike falls under these criteria, your factory warranty has been suspended. In the interest of Customer satisfaction and to encourage vehicle compliance, this policy will allow Customers with a non-compliant vehicle to reinstate the warranty when the vehicle is brought into compliance. Most likely, this will include KPH speedometer, tail lights, license plate holders, (this is not an all inclusive list of requirements). 


Or we could call it for what it is ......a Cash Grab because too many CDN Retailers bitched and moaned to Deeley about unfair market penetration by those individuals that got better deals in the USA. Deeley got tired of the pissing and moaning and decided to implement the conform to CDN standards policy. So now if you actually save 2-3k$ buying in the USA; be prepared to get hijacked into spending min. 1k$ to bring your bike to CDN stds or not have any warranty. It's coercion at its best. Bullchit by any other word!!  :sneaky:
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CVOStreetglide

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Re: MOCO VOIDS WARRANTY
« Reply #32 on: February 11, 2013, 04:30:19 PM »

Or we could call it for what it is ......a Cash Grab because too many CDN Retailers bitched and moaned to Deeley about unfair market penetration by those individuals that got better deals in the USA. Deeley got tired of the pissing and moaning and decided to implement the conform to CDN standards policy. So now if you actually save 2-3k$ buying in the USA; be prepared to get hijacked into spending min. 1k$ to bring your bike to CDN stds or not have any warranty. It's coercion at its best. Bullchit by any other word!!  :sneaky:


If I were you guys I'd consider getting a mailing address in the US. Then you can ride your US compatible bike all over Canada and get it serviced there when it needs it. OR is Deely saying he doesn't want any US bikes and the inherient revenue in Canada and won't work on them if they show up?   

It would be rediculous to suggest that US bikes on a road trips would have to comply with all of the inspectipn and coversion requirements before they could tour the country.

I honestly wonder how dual resident Harley owners are handling this issue. Here in Florida during the winter months at least there are places that have as many Canadian residents as there are US residents.

Regards

Jerry
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geezerglide

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Re: MOCO VOIDS WARRANTY
« Reply #33 on: February 11, 2013, 09:50:42 PM »


If I were you guys I'd consider getting a mailing address in the US. Then you can ride your US compatible bike all over Canada and get it serviced there when it needs it. OR is Deely saying he doesn't want any US bikes and the inherient revenue in Canada and won't work on them if they show up?   

It would be rediculous to suggest that US bikes on a road trips would have to comply with all of the inspectipn and coversion requirements before they could tour the country.

I honestly wonder how dual resident Harley owners are handling this issue. Here in Florida during the winter months at least there are places that have as many Canadian residents as there are US residents.

Regards

Jerry

Jerry,

A lot of us have part time residence in different parts of the US, however you can not ride your US Plated (registered) bike into Canada if you are a Canadian Citizen if you ride into the country you have to import it.

You guys got me thinking, say a Canadian with a residence in Florida, Arizona or wherever the rest of the Snowbirds congregate has the vehicle Plated (registered) to the residence in that state, rides the bike into Canada imports it gets his plates (registration) in the Province he lives in and whenever he has a Warranty issue puts the US Registered Plate back on the bike goes in for service and provides his US address and simply says he is visiting the Province.

Of course I would go to a dealer who I didn't know real well. however that would be difficult in a lot of places such as Calgary and Edmonton have only two dealers. Of course I think the dealer who you may have a relationship with wouldn't bat an eye unless he was a dick.

geezerglide
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Soot

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Re: MOCO VOIDS WARRANTY
« Reply #34 on: February 11, 2013, 11:50:07 PM »

It's not about servicing bikes from the USA! Most retailers welcome anyone into their shop that requires work to be done. They don't call the shots at the Retailer level as to whether something is covered under warranty. If its a CDN bike, they get authorization from Deeley as Deeley is the ONLY Dealer in Canada! The rest of the locations across Canada are simply retailers that are beholding to Deeley for everything: bikes; clothes; parts; etc.

I could have purchased my bike in FL and given the residence of a buddy of mine and no-one would be the wiser; unless the MOCO decided to take issue with the Dealer that I bought it from. However; when i got it back to Canada I would have to pay the HST plus RIV (Registration of Import Vehicle) fee (usually around $200) and then the bike would have to meet CDN stds (brake lights; licence holder & Light; speedometer in KPH) and that's where they get you for another quick 1k$.

Now if you buy out of your residence cachement area; then the retailer ( in Canada) selling you the bike could lose 1 bike off of their next allocation of bikes for the year if Deeley decides that you being from Toronto let's say; bought in Barrie or Hamilton or example.
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blacktop

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Re: MOCO VOIDS WARRANTY
« Reply #35 on: February 12, 2013, 07:10:35 AM »


Now if you buy out of your residence cachement area; then the retailer ( in Canada) selling you the bike could lose 1 bike off of their next allocation of bikes for the year if Deeley decides that you being from Toronto let's say; bought in Barrie or Hamilton or example.

Unbelievable. Deeley has gone too far with that one. So I'm from Toronto and can't buy a CVO anywhere near here because there are none available and so I go to Sudbury where one is available and they will penalize the Sudbury dealership? Incredible!
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Soot

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Re: MOCO VOIDS WARRANTY
« Reply #36 on: February 12, 2013, 10:21:06 AM »

Unbelievable. Deeley has gone too far with that one. So I'm from Toronto and can't buy a CVO anywhere near here because there are none available and so I go to Sudbury where one is available and they will penalize the Sudbury dealership? Incredible!

My guess would be that they would expect your Toronto retailer to try and find you one from the outlying area and do a dealer trade. I think its meant to discourage people from buying outside their area but honestly.......don't we live in a free-trade market???

I would love to be able to buy the bike of my choice anywhere in North America and not be penalized by having to conform to all the bullchit add-ons that are now being expected. Maybe Deeley's should ask why people might not want to deal with the Retailer in their locale (ie. hard to deal with; poor business practices; doesn't have the bike you want, etc). That's my rant for the day. lol
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blacktop

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Re: MOCO VOIDS WARRANTY
« Reply #37 on: February 12, 2013, 10:49:42 AM »

My guess would be that they would expect your Toronto retailer to try and find you one from the outlying area and do a dealer trade. I think its meant to discourage people from buying outside their area but honestly.......don't we live in a free-trade market???

I would love to be able to buy the bike of my choice anywhere in North America and not be penalized by having to conform to all the bullchit add-ons that are now being expected. Maybe Deeley's should ask why people might not want to deal with the Retailer in their locale (ie. hard to deal with; poor business practices; doesn't have the bike you want, etc). That's my rant for the day. lol

Problem is that the Toronto area dealers don't have any CVOs to trade - or so they say. All Toronto dealers are sold out, you can go on a waiting list for 2014.
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Soot

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Re: MOCO VOIDS WARRANTY
« Reply #38 on: February 12, 2013, 11:29:25 AM »

Hey Blacktop - you still both of those CVO's on order? If you decide that you don't want the anniversary one, would you consider letting me know. I could ask my dealer to contact whichever dealer  you're working with (Davies; HD of Toronto; Jacox) to see if they would consider a trade for the Typhoon that I have on order. Just wondering! Thank you.

Mike K. (Soot)
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blacktop

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Re: MOCO VOIDS WARRANTY
« Reply #39 on: February 12, 2013, 01:38:07 PM »

Hey Blacktop - you still both of those CVO's on order? If you decide that you don't want the anniversary one, would you consider letting me know. I could ask my dealer to contact whichever dealer  you're working with (Davies; HD of Toronto; Jacox) to see if they would consider a trade for the Typhoon that I have on order. Just wondering! Thank you.

Mike K. (Soot)

Can do!
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KID ROCK

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Re: MOCO VOIDS WARRANTY
« Reply #40 on: February 12, 2013, 03:32:09 PM »

davies toronto what a f#cking joke.went ther in 2010 to buy a
brand new cvo streetglide had the cash on me
this dicksmak sales man ask me where i was from
i said niagara he said i cant sell you this bike.next year moco
will give niagara hd dealer a extra cvo and ill be short one.

i said never heard this one befor.
then i said in four month your going to have to
dealer trade it any way becauce you cant move it you dicksmak........................true story
« Last Edit: February 12, 2013, 03:47:10 PM by KID ROCK »
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grc

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Re: MOCO VOIDS WARRANTY
« Reply #41 on: February 12, 2013, 04:34:35 PM »

davies toronto what a f#cking joke.went ther in 2010 to buy a
brand new cvo streetglide had the cash on me
this dicksmak sales man ask me where i was from
i said niagara he said i cant sell you this bike.next year moco
will give niagara hd dealer a extra cvo and ill be short one.

i said never heard this one befor.
then i said in four month your going to have to
dealer trade it any way becauce you cant move it you dicksmak........................true story

Harley's allocation system in the USA is based on each dealerships previous sales, not on customer registrations by marketing area.  I seriously doubt it's any different with Deeley, so I believe this person was either totally FOS or just stupid.  Harley dealers in this country used to also pull that crap about not selling outside their market area in the old days of low inventories and waiting lists, but once Harley cranked up production and especially since sales fell off I've not heard of anyone playing those games.  A sale is a sale, and if the bike is sitting collecting dust in the showroom or still sitting in a crate out back it isn't making that dealer any money.  Even the ignorant dealers have figured this one out.

Jerry
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Re: MOCO VOIDS WARRANTY
« Reply #42 on: February 12, 2013, 06:57:18 PM »

Harley's allocation system in the USA is based on each dealerships previous sales, not on customer registrations by marketing area.  I seriously doubt it's any different with Deeley, so I believe this person was either totally FOS or just stupid.  Harley dealers in this country used to also pull that crap about not selling outside their market area in the old days of low inventories and waiting lists, but once Harley cranked up production and especially since sales fell off I've not heard of anyone playing those games.  A sale is a sale, and if the bike is sitting collecting dust in the showroom or still sitting in a crate out back it isn't making that dealer any money.  Even the ignorant dealers have figured this one out.

Jerry

Yea. Especially if they are floor planning their inventory from "The mothership" at outrageous interest rates.

Jerry (also)

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Magnumeng

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Re: MOCO VOIDS WARRANTY
« Reply #43 on: February 13, 2013, 04:47:09 AM »

How does the MOCO warranty work when owning a US spec bike in overseas.  I just purchaced a 2013 CVO Ultra here in Germany.  Can German dealerships do warranty work on the bike?  Or am I going to be hosed and have to pay for the repairs?

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Re: MOCO VOIDS WARRANTY
« Reply #44 on: February 13, 2013, 09:01:12 AM »

How does the MOCO warranty work when owning a US spec bike in overseas.  I just purchaced a 2013 CVO Ultra here in Germany.  Can German dealerships do warranty work on the bike?  Or am I going to be hosed and have to pay for the repairs?

Need a bit more info.  For instance, from whom did you purchase a new US spec bike in Germany?  If you are US military and bought it through exhange services, you shouldn't have a problem.  If you bought the bike on the grey market to avoid German regulations and pricing, then you will likely find your savings swallowed up by having to foot all your own repair bills as well as making mods to meet German registration requirements.  A good person on the site to ask is kraut.

Jerry
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