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Author Topic: Extended service plan (ESP) worth the price?  (Read 14901 times)

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mnrider

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Extended service plan (ESP) worth the price?
« on: February 14, 2014, 08:26:03 PM »

Ok so I ordered my bike should be here mid March. The dealer went over some things to think about. They offered the 2+5 year ESP for $1699 and the same time frame on the rim and tire coverage for $1999. So seven years of "bumper to bumper coverage" they said it is the same as the warranty you get for two years just extended. Has anyone had to use it if so what is not covered? I tried looking for current info on it and found nothing.
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Chuck Pryor

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Re: Extended service plan (ESP) worth the price?
« Reply #1 on: February 14, 2014, 08:31:25 PM »

It can easily pay for itself... Easily.
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15CVOSG

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Re: Extended service plan (ESP) worth the price?
« Reply #2 on: February 14, 2014, 08:32:51 PM »

The new contracts are now V-series contracts...some coverages are changed...deductibles are a little higher...price on 7 year no tire and wheel is good ...but with tire and wheel you should get a little better say $1,900 ...kutter harley is a good place to check on pricing...you can buy the extended from any harley dealer...
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mnrider

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Re: Extended service plan (ESP) worth the price?
« Reply #3 on: February 14, 2014, 08:36:58 PM »

Does the tire/rim pay for labor if you have a problem? The dealer said no deductibles on tire/rim and I forgot to ask about deductible on the ESP.
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Beak Boater

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Re: Extended service plan (ESP) worth the price?
« Reply #4 on: February 14, 2014, 08:46:45 PM »

On my ESP it pays for labor, I have been told that they are not all the same. But if your tire is worn below 2/32 left, they pay for nothing on your tires. So what ever happens to your tires, hope it happens before 3/32 of rubber is left.
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mnrider

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Re: Extended service plan (ESP) worth the price?
« Reply #5 on: February 14, 2014, 08:55:37 PM »

Good to know.
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Fireguy

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Re: Extended service plan (ESP) worth the price?
« Reply #6 on: February 14, 2014, 09:19:25 PM »

I got the extended warranty making it a 7 year unlimited milage. I would think it would be well worth it especially with the new electronics. Now just ride the crap out of it and enjoy without worrying about issues.
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OBB

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Re: Extended service plan (ESP) worth the price?
« Reply #7 on: February 14, 2014, 09:23:52 PM »

I bought mine from Kutter's for 20% off. Some dealers have a sign up in the service area that the ESP will pay for repairs but not diagnostics. Haven't had to use mine yet so I can't confirm that.
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mark

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Re: Extended service plan (ESP) worth the price?
« Reply #8 on: February 14, 2014, 09:24:55 PM »

To each his own on ESPs, but these are offered because they are very profitable for the dealers.  I'm always humored by salespersons (both auto and motorcycles) who tell you how good their product is when they are convincing you to buy.  Once you decide to purchase, they tell you their chit will probably break and you should buy one of their insurance policies.
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spada84

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Re: Extended service plan (ESP) worth the price?
« Reply #9 on: February 14, 2014, 09:25:57 PM »

I bought the 5 year - wish I bought the 7.

So far - I new rear tire, $350
New clutch including hydraulics  $1200
New motor (rebuild) $North of 6K
New heated seat. $900+

I'll buy on the next one too.  But realize, I ride 20K/year.  I might not buy if I was buying garage bling.  In my case, something like a Breakout.  That would only get a few thousand miles per year, and might not be worth it for me.
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grc

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Re: Extended service plan (ESP) worth the price?
« Reply #10 on: February 14, 2014, 09:32:35 PM »


My advice is the same as it would be for any service contract purchase.  Have them give you a complete copy of the actual contract that details what is covered, what isn't covered, what the deductible is and how it's applied (per item, per service visit, etc.).  Right off the top, unless something has changed for 2014 the ESP DOES NOT cover everything just like warranty.  Things like paint, chrome, etc. are not covered for instance.  The actual contract should give you the real scoop, versus the BS you will get from a salesman.

Also, be very aware of the gotcha's.  Modifications can void the contract.  Use of nonstandard parts can void the contract.  There are plenty of people on this and other forums who can tell you how the ESP folks refused to cover repairs due to mods, even when the mods had nothing to do with the failure in question.

Jerry
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Supershooter

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Re: Extended service plan (ESP) worth the price?
« Reply #11 on: February 14, 2014, 09:40:52 PM »

The more miles you ride, the more value it provides, 5000 miles a year or less, may not be worth the cost, def not the wheel and tire. I bought both on my 2010 but wouldn't have brought the wheel and tire in hind sight. I have used the ESP on a oil consumption issue, $50 copayment each time it goes in the shop for warranty/ESP issues.
Supershooter
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ChopperPilot

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Re: Extended service plan (ESP) worth the price?
« Reply #12 on: February 14, 2014, 09:46:07 PM »

I purchased the 5yr extended warranty plan, just not the wheel and tire plan.  Chances are you will come out ahead in the long run.
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grc

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Re: Extended service plan (ESP) worth the price?
« Reply #13 on: February 14, 2014, 09:56:45 PM »

I purchased the 5yr extended warranty plan, just not the wheel and tire plan.  Chances are you will come out ahead in the long run.

I'm not sure how you can say that, since you don't know how much the bike will actually be ridden and under what conditions.  Actually, the chances (odds) are that most people will not come out ahead.  The ESP is very profitable for H-D, the dealership, and the actual ESP company.  If most policy holders "came out ahead", then there would be no profits.  This is the case with all such service contracts, no matter what product they cover (TV, car, bike, whatever).

Jerry
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FLHTCUSE7

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Re: Extended service plan (ESP) worth the price?
« Reply #14 on: February 14, 2014, 10:03:25 PM »

It's American union labor, get the warranty.  :2vrolijk_21:
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