Sorry, but I think this is a petty complaint compared to all the bad compensators, valve guides, and similar.
Also, Harley (and I) probably thought you didn't really care much about the problem if it took you that long to get some free work done.
Four CVO's? A house on the beach? I just cant sympathize, sorry.
It's kind of like you sell a guy a bike, he calls you about a problem, you say bring it by and he'll make it right, then you don't hear from him for 10 months.
Wow, I did not think we had rude and jealous people like ^^^^^this on this site.
Should not matter if he has one, or 20 bikes. My guess is, his stuff like mine is the result of hard work and careful planning.
I have had the compositor issue on my 09 SERG. Had the lifter issue on my 09 SERG, the regulator issue on my 12 SERG. Yet I still feel his issue should be fixed, as its a repeat failure, not the first time under warranty.
So because I have a Log Home on the Lake ( built it because I could not afford to buy one), Five bikes, of which one is a 15 SERGU, a 15 Road Glide Special, with a custom paint job, a 13 SERK with a built motor, a 09 Heritage, a 03 custom fatboy, I guess in you mind I should not get the saddle bag fasteners replaced under warranty.
I have what I have due to very hard work. 20 years in the Navy enlisted, and put my self though college while raising three girls. Worked two jobs for several years. Now I work 21 days on, and 21 off. While on, its off shore, 12 to 14 hours a day 7 days a week.