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[LBI-DTW]

Congrats,
You got answer,
Now I hope you get the results you are looking for.
Look forward to hear what they have to say next.

[JR]

MrsWe

Excellent news to even get a response but I am praying for much more than a phone call!  [smiley=angel.gif] This news is even better than hearing that the first Yellow is out, ofcourse thats only because it's not mine!!!!! [smiley=lolk.gif]

                        See Ya, Bless Ya, JR [smiley=laugh.gif]

[Twolanerider]

Mrs We, I've been gone for a few days but there wasn't any phone message as you decribe left here while I was gone.  Upon grabbing the pile of mail that had collected though there was a letter from Harley customer service saying the same things that were suggested in your phone message.  Good luck Candy.

[ccr]

Welcome back Twolanerider, We missed you.  

Wow, a letter from Harley Davidson. That is pretty cool.  Yes, I got a call on Friday, and I hope I will get a call from the dealer soon.  It has been awhile with no news from them. But no news is good news, they say.  Who are "they" anyway?  I will be so happy to put this episode of my life behind me.  

I rode my bike for the fifth time since its initial service yesterday, which is a total of nine rides so far.  It was really, really fun. I took an experienced riders course with a bunch of GoldWing riders. OMG, what an absolute "hoot."  My bike looked like they could put it in one of their, oh so many, pockets on their bikes.  Well I was not doing very well at first, one of the riders pointed out that I might need to sit closer to the tank when trying to make some of the tighter turns at less than 10 mph.  Tried it, and it helped a lot.  Something I cannot see when riding, but he could see while watching me was that I could have the handlebars turned as far as my arms could reach, but the bike still had a considerable bit more it could turn.  I sit closer to the tank, and voila, the handlebars can turn more, and thus, I was better at maneuvering around the lot.  I also where boots with big platforms and higher heels and one of the instructors pointed out that if I had a lower heel, not less platform, I could use my weight on the floorboards better and that would help too. I will try other boots out, I have them.  At the end of the day, I got most improved rider award.  Of course, one of the wing riders was very familiar with what my bike was all about, he told all them and then they were all impressed.  It is not just a nice paint job, although it is a nice paint job.  They were especially impressed with the fact that my husband gave me the bike as a present and had picked out most of the add ons and changes.  Thanks Mr.WeCVO for the most wonderful anniversary present.  

Talk again soon, I am sure.   [smiley=laugh.gif] [smiley=huepfenjump3.gif] [smiley=huepfenjump3.gif]

[ccr]

UPDATE:

[srqseeg]

Thanks for the update.

[LETS_ROLL]

Just wanted to let you know that I recieved a phone call (but was out of town and my son got it) saying it was Suzie from the MoCo.  That she received the letter and where looking into it.  Also got a post card from the MoCo, pretty much saying the same thing.  Gald things are moving, hopefully in the rught direction.  Let's Roll [smiley=beerchug.gif]

[ccr]

Wow, thanks you guys. Seems like a lot of energy has been spent by the MoCo on my little problems.  Maybe the dealership, rather than trying to contact me to try for a satisfactory resolution is awaiting guidance from the HD rep that handles their account.  It was definately left with ball in their court....... as in they would call me, not me them...... so I am awaiting.  

Interesting take srqseeg, about the multiples in this case. I would not think that any company, HD, Sears, Ford, Hooters etc.  would want any complaints against them. That, however is unrealistic, of course.  But when a group stands up to take anothers side, it shows that the entire group has the same concerns. If currently the group is not having the same problem, they are definately awaiting satisfactory resolution for the one.  Resolution that they can hope to count on when in the same or similar situation.  

It would be nice to think that in a couple of weeks, this will be behind me, so to speak.  [smiley=huepfenlol2.gif]

[ccr]

Update.

[ccr]

another, also what a wonderful view of camera and photographer;

[ccr]

The old rust is not as evident since the Service manager
cleaned it up, but there is no chrome, it is not heat yellowed,
but actual rust.

[hd2003-se2005]

Keep us informed Mrs. WE

[ccr]

And my very efficient and pretty wiring to my tour pak;

[ccr]

And of course, don't you just love to have black tie strips
attached to your pretty chrome handlebars when you
add heated grips;

[ccr]

But I am sure this is still being investigated by the service rep, I have not heard anything yet, and the store owner has certainly not yet tried to follow up with me to have a face to face meeting, which I did request.  We will see what transpires, but if it will take several weeks to get the first part replace, I will not be holding my breath for a speedy resolution on this issue. Thanks for staying tuned and giving me all your support.
[smiley=nervous.gif]  [smiley=confused5.gif] [smiley=nervous.gif]