JMAC, do a search on "peeling chrome" and set the "max age" to go back say, 500 days and ask for 200 responses. I got 175 posts when I used that criteria. Point is, it is a well-documented problem here, but I don't think any one person knows the answers to the questions you're asking.
There is a poll or two in some of those threads as well that will give you some quantification of the problem but I think the best thing for you to do is find a dealer that is aware (as most are) that this is a well-known problem for the SEEGs. We're well beyond the 10 sets that the guys you're talking to are telling you just with the members of this board, so you are simply getting a line of BS.
Print the 175 posts off and take them to the dipsticks that are denying your claim and ask them why everyone else here has been taken care of and then if they still can't seem to get it through their thick skulls that they don't know $h!t from applesauce about the problem, take your motorcycle to a more reputable dealer who's willing to work with you until you're satisfied.