I went to a performance seminar at the dealer tonight. They kept stressing the fact that they offer free pickup and delivery of bikes...but not just for CVO's. That's definitely something to be appreciative for, but I guarantee it will be tossed into the price somewhere. They were really pushing the Screamin Eagle parts there, especially the upgrade kits. Of course, I was the only one there with a 110 engine.
What I really want from a dealer is priority service to get me bike in, get it done quickly, get it done correctly the first time, delivered back to me with no scratches or dents, and not returned to me with some half a$$ed wash job. Actually, they have been instructed to never wash my bike again, unless they are prepared to do a complete detail. So basically, I just want them to take care of me quickly and do the job right. I don't think it's asking too much. Problem is that is never going to happen because of any national campaign. Each dealer is still going to do their thing, whether that be good or bad.
I'm supposed to get first priority because of the service plan I purchased. I guess I'll find out how that all works out. BTW, are other dealers around the country offering this maintenance plan? I get free scheduled maintenance for 3 years, up to the 30,000 mile maintenance, 2 or 3 interim oil changes if I want, and a dynotune when I reach 1000 miles. It cost about $1700. I figured out that at their rates, I'm in the black by the 15,000 maintenance.