Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[Hoist!]

Hey Mike L............how's it goin' Bro?  The MoCo fix your paint yet?  Here's another weapon for the arsenal.

Mike L got mad and left the group because the paint issue was not being focused on to his liking. He's not a member anymore (not as Mike L anyway). So your posts to him can't be answered Henry.

Hoist!

[REGGAB]

Mike L got mad and left the group because the paint issue was not being focused on to his liking. He's not a member anymore (not as Mike L anyway). So your posts to him can't be answered Henry.

Hoist!

Ah....alrighty then.  I should focus my attention.  Thanks Howie.

[Mrs Red Hot]

I really hate to hear that you guys are having trouble w/ the paint on the new bikes.  That's at least 3 years in a row that the custom paint jobs have been problematic.  Maybe it's just not possible to do really custom paint jobs like candies, pearls, hand-striped, etc in a semi-producion process and have it turn out consistently good.  Sometimes more than money is involved in works of art.  I gotta admit, the HD CVO paint jobs are very nice when there's no problem.  8-) spyder

My husband had an 03 Gold SE Road King. The saddlebags and lids did not match the rest of the bike, neither did the side covers, all were different shades of gold and on some of the parts the black primer showed through. Our dealer order 8 different time replacements in an 18 month period. They did get a bit better match each time they ordered, but never a real good match up. He ended up trading it in in late 05 for and SE E-Glide in the two tone red. That bike didn't have any paint issues at all. Now he's sold it and is going back to a Ultra Classic, the SE in white and silver. Surely they can't mess that up. Sandy

[RJ749]

My husband had an 03 Gold SE Road King. The saddlebags and lids did not match the rest of the bike, neither did the side covers, all were different shades of gold and on some of the parts the black primer showed through. Our dealer order 8 different time replacements in an 18 month period. They did get a bit better match each time they ordered, but never a real good match up. He ended up trading it in in late 05 for and SE E-Glide in the two tone red. That bike didn't have any paint issues at all. Now he's sold it and is going back to a Ultra Classic, the SE in white and silver. Surely they can't mess that up. Sandy

Just got my 18 month MoCo customer survey, told it like it is and said no more bikes for me until the quality is there.  Crappy paint, crappy accessory quality, heated grip issues etc.

[SEULTRA]

Now he's sold it and is going back to a Ultra Classic, the SE in white and silver. Surely they can't mess that up. Sandy

Sppeeeeewwwwww! All over the screen! Thanks for the belly laugh Sandy! I wish your husband the best of luck (truly I do) cause it's a real bad feeling to spend $35k + on a new bike and then have to spend 1-2 years of aggravation trying to get the moco to make it right.

[SEULTRA]

JUST A QUICK UPDATE-LAST WEEK MY DEALER ASKED ME TO DROP BIKE OFF SO REP COULD LOOK AT IT. WAS THERE FOR 2.5 HOURS AND THEN WAS TOLD THE REP WONT EVEN LOOK AT IT. PRIOR TO THE REP COMING MY WAY I TALKED TO HIM ABOUT 2 WEEKS BEFORE, HE WAS SUPPOSED TO GET BACK TO ME THE NEXT DAY. NOTHING. 2 MORE CALLS TO HIM THE FOLLOWING WEEK-NO ANSWER-NO CALL BACKS. A COUPLE OF CALLS TO CUSTOMER SERVICE (SPECIFICALLY JOHN SELANSKY) LEFT MESSAGES -NEVER GOT CALL BACK. STILL FIGHTING THE FIGHT. LAST WEEK SENT LETTER TO ALL BOARD OF DIRECTORS STATING MY PROBLEMS. HOPE SOMEONE RESPONDS BACK TO ME. KEEP YOU ALL UPDATED.

Just loving that "customer care" 'eh?? Makes ya wanna run right out & plunk down another $35k doesn't it?  Have you got the new P&A catalog yet? If I were you I wouldn't put another dime in the mocos pocket till I got satisfaction.

[2up]

Just got my 18 month MoCo customer survey, told it like it is and said no more bikes for me until the quality is there.  Crappy paint, crappy accessory quality, heated grip issues etc.

I can't wait to get my survey I am going to tell them the same thing. Even though I have told them already many times. I still can't believe the way they have treated us on this paint issue. I have the philsophy that what goes around comes around. Whats coming around for them is a loss of business from very valuable customers.

[displacing air]

To all,

I have had my tins completely replaced once and was on the second order for new paint when a tire cause me to hit the ditch in May. I got the new paint but instead of warrenty the Insurance paid for it. 

I just cant get over how nice it is...

I can see green flakes in all areas of the brown paint and the green just glows in the sun.  I have many pictures of the paint this time...in case it fades...but so far so good.
And it only took about two years!

Barry

[Twolanerider]

To all,

I have had my tins completely replaced once and was on the second order for new paint when a tire cause me to hit the ditch in May. I got the new paint but instead of warrenty the Insurance paid for it. 

I just cant get over how nice it is...

I can see green flakes in all areas of the brown paint and the green just glows in the sun.  I have many pictures of the paint this time...in case it fades...but so far so good.
And it only took about two years!

Barry

So you actually got a good set when you were paying for them.  That's an interesting coincidence....