Rode up last Sunday to Dublin OH for the annual Motor Maids convention. Learned that No Cages Harley would not put a new rear tire on my bike for over a week even though I am traveling. Also learned that Farrow East and Farrow North would not put a new rear tire on until the following work. What happened to Harley dealers making travlers number 1 priority? 3 times I have been fixed the day I had an issue in the past while traveling. I have had a regulator installed, a water pump instilled and a rear tire replaced.
That said found an independent that did install a new rear tire. Was surprised, Ohio has some really good rides. Triple nickle is awesome and Hocking Hills area is really nice. 1679 miles in 6 days
I’ve noticed the same thing in the last few years from dealers around here, mostly in the cities.
Most of these dealers are owned by large corporations and are following car dealers operating programs. You are just a number and a credit card.
I’ve blocked the phone number from our local dealer because I’m not happy hearing from the sales team about a new widget that will fit my bike, or that they want my user bike for customers who want it! Yeah, right.
Look for that independent, mostly good bikers, not a car salesman .
JMHO