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[BLM777]

Hey Spyder......
  As I had put in here before,  Jim  (the owner)  rides a SE [smiley=pumpkin.gif] himself!!  Here is the website to the dealership,, and it is a nice little story under ~ABOUT US~ that tells how he got started.  
    _USA_    [smiley=xyxthumbs.gif]

Think we're missing the link Eagle...

[_usa_eagle_]

 [smiley=oops.gif],,,,,,,,,,  I had it COPIED !!!!

http://www.jimsharley-davidson.com/

[Twolanerider]

Just clicked on the link to that dealership.  And while it is GREAT they are a shop that is standing up and working diligently and proactively on the paint issue when others have not, the TOP banner of the home page of their website illustrates one of my pet peeves about Harley shops.

It read something like "Jims Harley, we specialize in collectibles."

Aren't they supposed to specialize in the sales, service and support of motorcycles?  

It truly is the case that for some shops any more the bikes are ancillary to the boutique store bullchit.  This dealership may not, and sounds not to be, that way.  But for some, and more and more all the time, that reversal of priorities is real.  When that happens it's no wonder there are so many stories of riders having poor or difficult service on their motorcycles or sales experiences that bespeak shop arrogance rather than sales/consumer collegiality.  Be interested in a jacket or a figurine and your service will be exemplary though.

[06 Blk Crimson]

Well it was 29 outside [smiley=nixweiss.gif] this morning but going up to 40 so I thought I would ride into work and stop by the dealer on my way home to look at the paint, at the dealer the service Mgr took one look at it and said it's not right and called over 4 other guys to look at it, all agreed that it looked cloudy and would need to be replaced. I told them about this site and the other people with the same problem, and the buffing and all, I was told not to worry that HD will replace it. They took pics and told me they are not sending out or doing in house buffing on a 38,000 motorcycle, that it was insane even to try. They are putting in an order for new Fairing ( inner and outer ) both lids and saddle bags, gas tank front and rear fenders and filler strips, they also told me that the HD rep would have to look at it, but they are not going for anything less then new paint!!! They seemed as pissed as me. well we will see what happens next.

  

[Twolanerider]

Well it was 29 outside [smiley=nixweiss.gif] this morning but going up to 40 so I thought I would ride into work and stop by the dealer on my way home to look at the paint, at the dealer the service Mgr took one look at it and said it's not right and called over 4 other guys to look at it, all agreed that it looked cloudy and would need to be replaced. I told them about this site and the other people with the same problem, and the buffing and all, I was told not to worry that HD will replace it. They took pics and told me they are not sending out or doing in house buffing on a 38,000 motorcycle, that it was insane even to try. They are putting in an order for new Fairing ( inner and outer ) both lids and saddle bags, gas tank front and rear fenders and filler strips, they also told me that the HD rep would have to look at it, but they are not going for anything less then new paint!!! They seemed as pissed as me. well we will see what happens next.

  

06.  Congratulations.  Proactive, effective and appropriate customer support.  I want to live close to your dealership.  The wait will be a hassle of course.  But I can only imagine how relieved you must feel knowing the shop has no intention of making any of it "your problem."

[110tHunDer]

They seemed as pissed as me.

That's good chit there, 06.  That sounds like when I took my SEEG to the dealer when the chrome was peeling on the floorboards and the transmission top cover.  The parts manager there also handles all the warranty claims and he was clearly embarrassed that they were having to replace these defective parts on such an expensive bike that was less than two years old at the time.  I was not an act and it made me really feel like they cared about making it right. [smiley=xyxthumbs.gif]

[06 Blk Crimson]

They were really cool about it, now lets see what the motor company does, I am taking the bike in next week, I will keep you all   updated. have a great and safe new years........ [smiley=jalapeno.gif]

[Bubba]

The MoCo told my dealership that that is the way the paint is suppose to be.
That is what my dealer said to me and that if I felt like there is still a problem that I would have to log another call with the MoCo.   I SAID THAT IS BULL $H!T………..
Is anyone else getting any where  with this issue, other than 06’s dealership?    06 where is your dealership I think I need to go there….

[FR8TRN]

I was at a dealership the other day and they had a Black/Crimson on the floor (sold already of course), fine lookin bike, but I pointed out the obvious color problem on the saddlebag and inner/outer fairing to the sales guy, he just shrugged and said "The owner will probably never notice it" and walked away.  I'd imagine it's dealerships like this that are giving you guys trouble.  Hope ya'll get it worked out, too much money for a bike with issues like that.

[Grover]

I was at a dealership the other day and they had a Black/Crimson on the floor (sold already of course), fine lookin bike, but I pointed out the obvious color problem on the saddlebag and inner/outer fairing to the sales guy, he just shrugged and said "The owner will probably never notice it" and walked away.  I'd imagine it's dealerships like this that are giving you guys trouble.  Hope ya'll get it worked out, too much money for a bike with issues like that.

WOW!! What an a$$hole salesman!!  I definately would not have let it go at that. Good job restraining yourself FR8TRN. That jackass would of gotten an earfull from me, even though it's not my bike! I can't stand the arrogance of some of these pricky sales people/dealerships!

[FR8TRN]

WOW!! What an a$$hole salesman!!  I definately would not have let it go at that. Good job restraining yourself FR8TRN. That jackass would of gotten an earfull from me, even though it's not my bike! I can't stand the arrogance of some of these pricky sales people/dealerships!

Yeah he was an A$$, I asked around for the shop owner, he wasn't in that day, normally he's sitting at a desk right at the entrance, nice guy, talk to him alot when I'm in there.  I'm gonna try to get back up there, the guy buying it wasn't picking it up for a week, so maybe I'll catch the shop owner and show it to him, and point out his salesmans attitude also.

[06 Blk Crimson]

 Brians HD in Langhorne Pa www.brianshd.com is the dealer I got my bike from, they were really behind me on this, now it's up to the motor company, trust me, if they give me a hard time on this I can be a D**k head too. but I will wait and see. I was there the other day and was told be the salesmen that HD is using a company to paint the cvo bikes and they had nothing but problems with them. me  

[Grover]

Yeah he was an A$$, I asked around for the shop owner, he wasn't in that day, normally he's sitting at a desk right at the entrance, nice guy, talk to him alot when I'm in there.  I'm gonna try to get back up there, the guy buying it wasn't picking it up for a week, so maybe I'll catch the shop owner and show it to him, and point out his salesmans attitude also.

Damn straight FR8TRN!! You and yours have a great New Year!

[Twolanerider]

Don't mean to jinx anything for new owners but the incidence of reports of new bikes with bad paint seem to have tapered off.  Are good paint bikes now being delivered and just not commented on or have we simply not had a member get a delivery in the last ten days or so?

[hdhiwayman]

I was noticing that to. But it also seems that there is a rash of Haze bike being delivered now.
It's also been awile since we've heard of anyone taking delivery on any melons.  [smiley=nixweiss.gif]