Bubba, I do know you slightly, and appreciate the information you share with us here. I may not agree with some of what you said, but appreciate the perspective, nonetheless.
I will not pay more than MSRP for ANY product. My personal FEELING about that is that the MOCO sets a fair price for the bike at MSRP, and one that allows the dealer to make a decent profit margin on each sale. The setup charge is basically a rip off, as from my understanding, the dealer gets that back from the MOCO, so we're paying twice...but I'll give them that. Freight is freight...the same for every bike, so no problem with that.
Another feeling I have is that I think it is ethically wrong to charge more than MSRP, therefore I will not purchase the bike from what I consider to be an unethical dealership. I may be forced to do other business with them, but if I have a viable choice, I will not. My expectations as a customer are to be treated fairly, appreciated for spending my hard earned money with them, and to get quality product and service. The dealer has little or no control over the product they offer, but they have direct control over the price they charge, and if that is over MSRP, I have not found anything I want that badly up to this point in my life. They also have direct contol over the quality of their customer service, and it is disgraceful how some dealerships treat people. I will go out of my way to be loyal to those who treat me fairly, or at least make an effort to do so. But if a place ever screws me over on purpose, they have lost my business forever.
Bottom line is that everyone should just do the right thing...they know what that is 90% of the time. If that happened, nobody would be complaining.
The MOCO has some serious problems right now with QC, and if not addressed, will cost them in the long run, and the dealers will suffer as they did back in the bad old days of AMF. There is simply no excuse for shipping bikes with bad paint, motors that will not perform up to minimum expectations. It's not the EPA's fault. These laws have been in the pipeline for YEARS. If the MOCO cannot product a large displacement motor that will perform adequately, not leak or blow up in one way or the other, then they simply should not market the product. If the product needs to be changed dramatically to meet new mandates, then change. Loyal customers will learn to love the new, just like they did when changes were made in the past. The CVO bike should be a standard that all others strive to equal....30 - 35 K is more than enough money to expect excellence. Perhaps that is being naive on my part, but anything else is just not right. Making money is what makes this country go 'round, but making obscene amounts of money, at the expense of the consumer, is just plain wrong.
That is just my opinion, and is how I try to live my life, both personally and professionally.
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Topic: Latest from Harley on the lack of Inventory (Read 13469 times)